B&B The Butchers Wife

Very well designed place and the location is quiet albeit being very central. Although it is a traditional Bruges house with narrow stairs and no lift, it is renovated to very high standards. There are restrooms and space for coffee and sitting on every levels. Within our own rooms, we loved the efficiency of the AC and the design of the bathroom. The bed linens are of high quality and the water pressure is high which granted the most relaxing shower after a long day of walking in the city.

There were many mosquitoes and it would be nice if repellents were installed to minimise their impact to the customers’ experience. The rooms assigned to us are on the highest level. With two seniors travelling with me, and three very heavy luggages, we would really appreciate if this information was provided on the booking page before we made the reservation or at least communicated to us before we arrived.

Location was excellent

Very steep stairs as expected in these old properties, but balustrade was very insecure. No towel rails in the bathroom nor shelf in the shower everything stored on the floor.

Jannie was a delight. Great room, very stylish and lots of space.

Great location, unexpected that had so much space and storage, with very large bedroom, large bathroom, and a tiny terrace area, happy with ground floor and not having to negotiate stairs with suitcases

Never saw or spoke with anyone other than disembodied voice on intercom button when we arrived. Almost total absence of any communication- no response to ph calls, messaging via booking.com or even email over more than 6 months - the one booking.com message was such gobbledygook copy and paste that made no sense that we almost cancelled believing we had been scammed by a sham site. No arrival information was provided. Went ahead and took the risk and were pleasantly surprised- but not able to contact anyone to make any requests for the room - eg some sugar!! At end of stay accidentally discovered a message with arrival information on What’s App, something I never use - with no Indication anywhere this was all they used for any communication