The property has fantastic staff! And an old world laid back feeling of luxury, but not fancy. It hit the sweet spot!

Everything was better than expected. From check in to check out. Perfect start to our vacation on Bali. Friendly staff and caring management (@martin 👍👍)

Great hotel, and the beach club in the hotel is also just perfect - there was a movie on the beach on Sunday night and there was a fire to toast marshmallows every evening that was also super nice. We didn’t want to leave the property for a minute. The staff were just amazing and took care of everything we needed in seconds!

The view on shared swimming pool was nice. Hotel is clean and staff comes very quickly if needed.

WiFi was bad. Staff was too invasive and talking too much to us. Very poor menu in terms of vegetarian options. Zero view in the villa. Prices on the hotel beach club were higher vs main hotel. Issues with hot water in the room. Bread and pastries not fresh - breakfast. The worst food in Bali so far for us. Etc... Not a good value for money.

Amazing place, all the resort is beautiful everywhere. There are view points across the resort, to see the ocean from the ciffs. I spend 2 hours watching the landscape and sitting on the grass, real meditation for eyes. Very clean, well maintained, and the service is personalized. The staff is super professional and very well trained (but not robotized), they almost read your thoughts. They pay attention to you every moment and they do very quickly whatever you need, but stay almost invisible and quiet! The breakfast is the best I have during my one month trip across Bali, and the food in general is very good, at normal or affordable prices. The beach is easily accessible because they have a cable car to get you near the beach. The bar and the restaurant at the beach are big too, so you can spend all the day at the beach having what ever you need. The beach is also open to people outside of the resort, so it is busy, but very comfortable at the same time. Everything is super professional but very personalized and warm at the same time, you can feel it, in a very very amazing environment! Thank you for all your attention and this wonderful experience!

Nothing!

The service was out of this world!

Nothing

Loved everything about this place! The privacy and beauty of our Villa, the quiet compound it was nestled in, the spectacular view from the cliffs... and of course the luxury of being pampered by the kind and most professional people who took care of us every minute of our stay. Oh, and did I mention the butler? Sometimes I had the feeling she could read our minds... With all its luxury, the Ungasan is never over the top, but has a pleasantly personal atmosphere. We will be back for sure.

Nothing.

the management, the staff, the views where absolutely amazing. highly recommend for couples and even family. looking forward to return with the whole family and parents.

loved it all