Comfort Inn & Suites West Des Moines
A proposito di questa hotel
Ubicato in Clive, questo delizioso hotel a 71 € per notte è un eccellente opzione per il tuo prossimoviaggio. Il Comfort Inn & Suites West Des Moines offre sistemazioni a West Des Moines.
Servizi
Piscina
Cucina/angolo cottura
Internet/Wi-Fi
Parcheggio
TV
Mappa di Clive, IA
Recensioni
4.1/5.0
Eccellente(165 recensioni)
100% di recensioni verificate
4.0
Location was great.
The front desk employee ignored us at check in. We were the only people checking in and after standing several minutes without any acknowledgement. The manager, who was visiting with guests in the lobby had to come over and welcome us and ask the employee to check us in. She did without any smile, acknowledgement or conversation. We stayed 4 nights... second day I had to go to front desk for towels. Third day I called to ask for more towels... toilet paper... empty wastebaskets... get shampoo, conditioner and lotion. I was told I could bring the dirty towels to the front desk and they'd give me more. Your room flyer reads... "If you would like services more frequently, please contact the front desk. " FALSE. I was upset with the front desk employee's (same woman) response to my frustration. She said there was no need for me to be angry, all the others guests were fine with coming to the front desk for their room supplies. I asked to speak to a manager and was told he wasn't there, but that the eyes in the sky were seeing everything. I can only assume she was speaking about security cameras. I told he I didn't need her attitude and she literally shouted to the room full of incoming guests... who has more attitude, me or this guy? Upon checkout, ( same female employee) didn't smile... speak... stared as my wife has she returned our room keys. I'm sure it is way too much to expect a friendly... thanks... did you enjoy your stay...etc. This was the Comfort Inn on Jordan Creek Pkwy, in West Des Moines Iowa. We have stayed at other Comfort Inns and had wonderful service. We were in town for a wedding (4 nights)... family and friends could not believe our hotel experience. Evidently, you're now a self service hotel. Very disjointed with your lack of any customer service. You put one miserable employee at the front desk representing the face of your organization and negatively impacting guests experience.
10.0
Simple and clean
Nothing
10.0
I needed a room close to eye surgeon within close proximity for post-op & follow-up appt the next day.
The staff immediately acknowledged my request for early check-in & adjusted my reservation. They let me pay ahead due to no vision following surgery. They helped me to my room, provided bottled water, and offered to prepare breakfast & bring it to my room.
The entire saff was so accommodating, friendly, and appr3ciative for my business.
I have no complaints!
7.0
Location
TV didn’t work in our room and had to change rooms. Then that TV didn’t work initially but after resetting it worked.
10.0
Clean, well located and very friendly staff
10.0
clean, attractive decor, friendly
difficulty getting back to Main Street
10.0
Breakfast was great. Maybe add bacon as a selection too
Nothing
5.0
Room was good location, away from the noise.
There was a large group of very boisterous adults and children that literally took over all the public spaces, the lobby, food area and pool.
10.0
the room was much bigger than I expected it to be. we joked about how we could easily sleep 10 people in the room. Also it was very close to everything we did (food/entertainment)
N/A
7.0
the bed was super comfy
the breakfast wasn’t ready when we were told it would be and the man working the ‘kitchen’ chased us out from getting the food that WAS ready
10.0
how clean it was
breakfast was running low on items
9.0
Location was great
Pillows
9.0
newer property. very clean
nothing
8.0
Nice room, pool was great
The breakfast selection the juice machine was not working and there was no sign so I was fumbling with it thinking it was working but it wasn't. Also just not much available and the warm options was biscuits and gravy, not a fan of.
8.0
Yes. Good choices
Melissa who told me her name was Melinda was very rude and put out checking me in. I apoligized for bothering her and told her she was rude. She repeated several times I've done nothing wrong and I will ask you to leave. I was very uncomfortable the length of time she had my driver's license and credit card. I put watches on them to prevent any problems. Everyone else was very welcoming and friendly.
8.0
clean
No restaurants in walking distance
9.0
TV didn't work and we were quickly moved to another room. Very pleasant and apologetic staff.
Beds comfortable
Breakfast very good.
9.0
The lady (Angi) at the reservation counter was running everything. She was absolutely great doing her job and taking care of business. Whoever owns this hotel should make sure they pay her for what's she worth. If had a hotel, she would be the first person I would hire. Thanks Angi for making our trip to Des Moines an enjoyable one.
10.0
Friendly staff and breakfast was great
7.0
The breakfast
Seemed outdated
9.0
Very clean and comfortable.
Nothing
10.0
Very clean!
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Clive?
Il prezzo medio per un affitto a Clive è 119 € per notte. Questo affitto è 48 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Comfort Inn & Suites West Des Moines. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Comfort Inn & Suites West Des Moines è disponibile una piscina. Buona nuotata!
Comfort Inn & Suites West Des Moines accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Comfort Inn & Suites West Des Moines?
Abbiamo trovato 5 servizi per questa struttura in affitto, tra cui piscina, cucina/angolo cottura, internet/wi-fi, parcheggio e tv.