The room was beautiful, especially the outdoor bath.

The towels were a bit small and thin.

Private room onsen was fantastic. Great views and atmosphere.

Pillows were uncomfortable Couldn't find iron in room Yakata were an additional 500yen each which seems silly considering the price of the room Location was a little bit out of the way compared to other properties. Google maps directed us to a bus stop at the top of an extremely steep hill. Better to get off 2 stops earlier and walk on the flat.

The room was big and comfortable, onsen in the room as well as the private one were excellent, staff was helpful and there was a free shuttle bus that picked us up from the station.

Japanese dinner was okay, there were some dishes that we didn't really like and the wagyu beef wasn't the best quality. Our room showed signs of being old but it was quite clean.

The location was stunning! They had a shuttle service from the station and back which was very handy! The garden and paths to the onsen were beautiful! And the ammenities were really nice too! The typical pajamas were soo comfy! We are trying to locate the same style to take them back home. We also rented a Yakata for the day which the staff very kindly helped us wear correctly!

We were under the impression that our room bath was a natural water spring bath, however it was made known to us that it was just a standard bath. We had a typical low dining table in our room, but were not able to be served meals there due to hygiene reasons… not sure why to keep a dining table in that case then. In terms of dining and our kaiseki dinner experience, I would rate is 6/10. The server who attended to us was the rare exception of Japanese hospitality… quite shrude. The food was OK, a bit too much and the traditional rice was not good at all. If you’re staying for breakfast, know that you’ll have a typical Japanese style breaker - sushi, grilled fish etc :)