Leisure facilities good. All staff were friendly and helpful.

Hot water in dispensers just not hot enough to make tea. The heat lamps to keep the food hot on the breakfast buffet not effective. Food was warm rather than hot.

The proximity to the City.

A dog in the restaurant . Barking whilst we had a meal. The water pressure in the shower was not ideal. Shabby at the base of the shower. Pressure needs adjusting . Some guests attending breakfast unwashed with non appropriate clothing

It was ideal for visiting family nearby. It was quiet and we had restful evenings following our busy days. Our room was serviced with care. Thank you.

Nothing

Such a great choice of food so fresh and cooked perfectly and no waiting time just perfect had everything and then some attentive staff also very very happy

Nothing could have been better it was above and beyond perfect

Location

Room con webs Chip paint wood knock needs paint shower not good

room. location, bar.

Location

Housekeeping knocking on door when there for more than one night at 9.30 And day check out which is up to mid day housekeeping knock on door again at 9.30 why

Size of bedroom

Size of bathroom

I’m so happy with this hotel, came here for a much needed Break with my mum and it was was amazing it ticked all the boxes and more I don’t have one negative thing to say all the staff went above and beyond to make are stay magical thank you so much.

Theres not one thing we didn’t like every thing was amazing

The location was excellent. Breakfast was of good quality

The room was cramped for a five day stay. furniture dressing table was bulky taking up a lot of room. no draws or cupboards. choice of main meals where pretty dire. on some nights there was no choice at all. seemed that the kitchen was running on a shoe string. staff were very embarrassed and apologetic. its not as if the restaurant was full or busy. MANAGERS PLEASE LOOK AT THIS ISSUE, because its a big problem, that needs sorting. I have stayed in hotels all of my working across the UK and continent ( 40 years) never seen this before in a restaurant. again to reiterate, Staff were excellent, Chef is a good chef. but they don't seem to order enough meats for the main courses, several times all 3 main courses were unavailable.

From moment we checked in the staff were friendly, helpful and efficient. Accommodation and facilities amazing

Nothing 10/10

Every thing reception very friendly

Nothing

Good size room, breakfast for gluten free was brilliant StFf were friendly and helpful

slightly small bathroom but great shower

good location and free parking

Hotel was generally clean and lots of parking

The pool is open for very short hours, standard room not suitable for couples as you may be forced into 2 singles. Hotel does not respond to messages.Lighting in the rooms is very poor with no central light, just the bedside lights and a single halogen above the door.

very friendly staff , couldn’t do enough for you , very clean

bathroom a bit small

WONDERFUL BREAKFAST AND GOOD CHOICE FOR DINNER. DINED AT THE HOTEL BOTH NIGHTS. COMFORTABLE BED. RESTAURANT AND BAR STAFF WERE FANTASTIC. PUBLIC TRANSPORT LINK TO CITY CENTRE WAS A REAL BONUS MEANING WE COULD LEAVE THE CAR AT THE HOTEL DURING OUR VISIT.

NOTHING.