Nos gustó mucho el espacio y el desayuno! Todo muy bien!

Todo me gustó como siempre me hospedado aquí cada vez que viajo a santiago todo bien

Lo único que me molesta que booking dice un precio total a pagar y cobran otra cantidad booking dice $123000 y en el hotel $143442 y uno pregunta en el hotel y no hay respuesta eso es lo único malo me gustaría una respuesta

Centrale Lage,schöne große Zimmer.Als wir das 2.Mal in diesem Hotel angekommen sind,haben wir ein anderes,leider sehr dunkles und lautes Zimmer erhalten,das aber 2 Tage später getauscht wurde.Sehr freundliches und hilfreiches Personal.Zimmer sehr sauber.Die Betten wurden jeweils am 3.Tag neu bezogen. 1x im Hotel am letzten Tag zum Abend gegessen: sehr gutes Tagesmenü zum fairen Preis.

Wenn man wie wir in mehreren Fraktionen fast 14 Tage im Hotel verbracht haben,wäre ein mehr abwechslungsreicheres Frühstück wünschenswert.Rührei,Würstchen,chil.Omelette jeden Tag .

Desayuno y muy buena ubicación, muy recomendado para una estadía tranquila, muy buen trato del personal y muy buena limpieza, excelente lugar para aparcar el vehículo.

Ya he visitado varias veces el hotel y lo veo medio deteriorado la decoración de los pasillos

Aunque el edificio del hotel es bastante viejo, está bien cuidado, las habitaciones y áreas comunes impecables, las camas super cómodas, bastante silencioso (se descansa muy bien), con máquina Nespresso y café gratis en la habitación y un buen desayuno, variado, con variedad de opciones, bastante frutas, leche vegetal y vegetales lo cuál es maravilloso. El chek in y check out súper rápido y el personal es muy atento. Cerca de todo.

Todo muy bien

Excellent bfast and nice restaurant . Super close to downtown . Walking distance to Hop on and off buses so made it easy to see the city. Would recommend it. Super nice staff.

Nothing. Great deal for the money.

Boas instalações, funcionários atenciosos, café da manhã variado, próximo das atrações turísticas centrais e do metrô La Moneda, linha 1 (vermelha).

Baixa vedação sonora da janela (estávamos no quarto andar). O colchão poderia ser mais firme.

Les chambres confortables et le copieux petit déjeuner. Personnel super gentil et parle bien l’anglais. Possibilité de laisser une valise pour 5 jours lors de notre séjour à Buenos Aires.

Rien vraiment.

Clean.

Neighbourhood is disappointing. Feels unsafe and many strip clubs and obscure people. Rooms are outdated. Furniture was old.

Hotel muito agradável com localização perfeita para turistas que querem passear à pé pelo centro.

Great location, huge breakfast selection, nice staff even though few spoke English

A bit dated and area has very few restaurants nearby

Actually stayed there twice during a week-long trip, 2 days each time. It was a bit difficult to find the front entrance as it opens from a tiny side street. Front desk staff did not have great English, but tried everything to accommodate and help. Room was clean and comfortable, hotel is smack middle of downtown, about a block from the presidential palace, walking distance from a lot of restaurants and shops. We liked that they provided free parking nearby, and the breakfast was EXCELLENT! Full breakfast with eggs and pastries and everything. Staff was friendly and helpful, definitely recommend!

Staying on the 4th floor we could still hear the live music at night from a nearby restaurant. 2nd stay at 7th floor was quieter. Be advised, during winter month central heat is only turned on at 5pm for the night, but there is a window AC unit that can heat too.

location

Gym (as advertised here) is not available. contact details listed on Booking.com are incorrect

lovely big room, very comfortable

Good downtown location, near multiple attractions.

Room was nice and clean, but way too hot at night! The AC was not effective. Check in and check out took so long. Staff was not good at communicating.

Staff was very helpful.Breakfast was ok.

A great value and great location. It's walking distance to many museums (most of which were free!) as well as many other attractions/destinations such as Santa Lucia Hill, San Cristobal Hill, the Lastarria and Bellavista neighborhoods and more. Central to many metro and bus stations and right next to the busy walking avenue during the week which is very chaotic but very fun. Then it goes completely silent during the weekend. The bed was comfortable and the room was just fine for what we needed. The free breakfast was a main reason we booked the hotel as we ate out basically all other meals. It was adequate to put something in our stomachs for the start of our busy days. The staff were all very friendly and welcoming.

We struggled with a language barrier more than we expected, but that is on us not the hotel staff. Just a caution to others who don't speak fluent Spanish. Everyone at the hotel was very friendly and did their best to help or grab someone who can understand.

Excelente

Very bad reception, the price to book $117 online. surprise! $200 when arriving in front of the receptionist who was not friendly at all. who did not try at all to understand, misunderstanding still today...... the rest ok

Very bad reception, the price to book $117 online. surprise! $200 when arriving in front of the receptionist who was not friendly at all. who did not try at all to understand, misunderstanding still today...... the rest ok

Large bedroom with lovely shower. Great buffet breakfast. Good location.

Central location. The room was large and comfortable. The breakfast was excellent. The staff was very helpful and professional. Exceeded my expectations and a great value.n/a

Good location, easy to find. Breakfast was good, but a bit confusing. Bed was good

Shower had low water pressure and water flow

All went well. Dinner a bit expensive, other than 10/10

N/a

This hotel is in a good location for being central city. The breakfast was huge with choices to suit everyone.

The beds are tired and saggy.

close to historic sites.

nothing

Staff we're reasonably friendly and helpful. Large room. Excellent breakfast.

Showers wasn't working properly. Room average cleanliness. Recently refurbished but a bit tired.

Clean, comfortable rooms

need to pay in cash or credit card to avoid fees - just something to be aware of