The breakfast was ok and the shower was nice...

Blood stained pillow cases, dirty carpet left hand side, not hoovered under the curtains and sweet wrappers were found, holes in wall behind the TV, stain on bathroom sink area, nail cuttings just under the bed on the left hand side, worn out sofa bed cover, hard to operate TV when you first switch it on, no ironing board or iron.

Breakfast was very good and staff attentive. Room to social distance was important.

Having a couple of staff members enter our room without knocking and being in a location that made us uncomfortable when going out during evening. Only a select few staff wore masks.

Excellent, free breakfast. Very clean and friendly staff

Overall, food accommodation for the value.

The breakfast was poor, only beans, eggs and bacon. Ah, some croissants as well. Could have more options

Friendly staff, nice location

Bed was not made properly, sheets were small for the bed, so wouldn't even cover the all mattress. Flush in the toilet very very weak, so everytime I would go needed to flush it 3/4 times and no 'tool' to clean your toilet. Breakfast was very very limited, no healthy options and the scrambled eggs were so tasteless, it's like they used formula/powder instead of actual eggs. Definitely won't stay there again

Comfy bed, clean modern room.

Unable to have breakfast as the restaurant was too busy.

Starff was very nice and it was clean

Ask for double bed got 2 singles kids runing up down hall way ask for lower floor as i dont like lifts got 5th floor

The location.

Bed was very uncomfortable, no extra pillows, toilet won't flush had to go to lobby to use the toilet from the 6th floor. Was not told about parking.

The staff were lovely and location ideal for the outlet centre being less than a 10 minute walk away. Our room was spacious and clean.

I booked a double room, but when we arrive it was in fact two single beds held together by a sheet. U can imagine the trouble we had during the night with them sliding apart and falling down the gap. Wasn’t impressed. To add to the issue the pillows are horrendous. I’ve never slept so poorly.

TV, would have been better to get a smart tv. We could have watched movies together.

The double bed I paid for was two single mattresses pushed together witch lead to a terrible night sleep. Hallway was extremely loud till 11:30 pm There was stains all over the floor. The daytime manager was very rude at breakfast also didn’t show us to our rooms when we checked it at 2 pm. There carpark is closed so I got told to park in train station over night carpark which cost me £6 more they didn’t inform me about. Me bedroom window was really dirty. Also breakfast ( sausage, beans and bacon) was very sweet like it was cooked in sugar would not recommend to anyone

Cheap, staff friendly enough. Breakfast was good variety and fairly nice.

Location was absolutely horrible. The beds were uncomfortable with poor pillows. Breakfast was a free for all, rather than booking timed slots which would have been better to limit numbers during pandemic. Also access to the stairs a complete mess. Prefer to use rather than lift but ended up in adjacent hotel.

It was adequate.

Very busy!

Location. Food was good.

Understaffed, had to wait a long time for check in. No parking region, had to pay for parking outside. TV provided is not smart tv.