スタッフのホスピタリティ ほぼ全ての方が親切にしてくれた ゲストに心地よく過ごしてほしいという想いを感じられた アメニティの補充を1泊なのにしてくれた 水を充分すぎる程用意してくれてた など

未使用のグラスに拭いた布巾のホコリがついていた 日本人には入ったときの部屋の温度が寒く感じた 湯船のお湯が溜まるのに時間がかかりすぎる USB-Cの電源が1つしかない パジャマがない ベッドサイドにバスマットがない （スリッパを脱ぐ時に裸足になるのに、バスマットがないので、裸足でカーペットに降りるのが嫌） など

スタッフさんが、覚えていてくださり、 お声がけくださったこと。 うれしかってです。 居場所は、物理的な空間ではなく、その人の中に自分がいるかどうか、です。

ありません。 少しだけ感じたのは、 朝食の際、 「窓側席が空いたら案内します」という 配慮がうれしかったのですが、 後からいらっしゃる方が何組か窓側席に通されていました。 その後、私から「忘れないでね☺️」と お声がけさせて頂き、 素敵なお席にご案内くださいました。 ありがとうございました。 窓側でなくても構いませんので、 次回以降、入り口付近はリラックスできないので、避けて欲しいです。 次回も素晴らしい朝食の時空間を 楽しみにしています。 いつもしあわせな時間をありがとうございます☺️

I stayed at 111 floor with overlook all building in HK. View is unbeaten and can not find any where

Waiting area for guest in lobby is less than usual

It’s probably one of the most amazing experiences, all from the building, breakfast and every detail is so well thought. The team is detailed and very thoughtful

The location requires a taxi to anywhere walkable

全て

無し

Perfect and high-end service - as expected. As our return flight only left at 23:45, the hotel offered a prolongation of our room until 16:00 without additional charge - which was very helpful.

Nothing - all perfect.

Невероятный вид из окна , это самый высокий отель в мире, прекрасный персонал, вкусные завтраки

This hotel is amazing. Concierge Emily Chui greeted me as I stepped out of the car and took me directly to my room and did all check-in there. She gave me her number and was available to me anytime throughout my stay to help with anything I needed. Ozone bar, highest bar in the world, was terrific. Guest Experience Manager Adam Vayda made my visit to the bar memorable and special. Housekeeping services were personalized and exceptional. The view from my room on the 112th floor was amazing. There is a wonderful Hotel Ambassador, Joe Ku, who has been with the hotel 30+ years who is in the lobby to attend to anything a guest needs and just to make us feel welcome. I highly recommend the Ritz in Hong Kong.

깔끔,친절하고 뷰가 환상적입니다 118층 오존바와 조식뷔폐도 훌륭했습니다

로비 앞 택시가 없어 오래 기다린 점 침사추이에서 걸어오기 힘듭니다

Staff .. Service .. Amenities .. location .. everything was brilliant .. The views!!! .. I cannot say enough great things .. it's a real experience.

I didn't like that someone took me up to my room .. I felt little bit uncomfortable about that .. but I understand that's part of the process .. just not my personal style ..

Staff estremamente gentile, disponibile, accogliente e preparato, pronto a soddisfare le aspettative. Cena di Capodanno indimenticabile. Servizio Spa, una vera coccola, Rooftop con vista da mille e una notte e coctktails incredibili, il tutto con una gestione estremamente attenta ai dettagli! consiglierò senza ombra di dubbio la struttura e ci tornerò con estremo piacere!

Все прекрасно!!!

Нет такого

The service is beyond average. One of the best is the world.

Excellent customer service! I was delighted that my early check-in was possible. You saved my day! Also fantastic view!

exceptional 7 star service and breathtaking views of Victoria Harbour

位置

不能开窗，不能完全感受海湾的气息

Location is close to museums and the harbor, and the area is not overcrowded.

All perfect from the moment we entered the property, location-facility-room-view-Club Access- list is endless….. Full marks to the team to put their utmost efforts to make our stay so pleasant and memorable.

All perfect🥰

Buffee 5times / day

Nothing

lovely, spacious room with beautiful views!

The excellent service and friendly staff 👍

None

There can enjoy the beautiful Hong Kong

Nil