ヴィラが大きくて快適だった。

朝食の種類が少なかった。

The staff were exceptional. Nothing was too much trouble for them. The two-bedroom villas were incredibly spacious with two ensuite bedrooms, an additional washroom, huge open lounge, dining and kitchen area, entrance hall and large private pool and outdoor area overlooking the man-made lake. There are some villas overlooking Non Nuoc beach. Electric buggies were on call to transport us around the resort. The range and quality of breakfast was excellent. The spa and sauna were as good as they come. Room service was excellent. The location on the beach between Da Nang and Hoi An was perfect.

Nothing.

Very nice location, very pretty house. Super friendly staff.

The price was overrated and the online reservation bureau wanted to sell it even more expensive than here.

Amazing resort, clean, great value. Excellent location. Staff were incredible. I would HIGHLY recommend this resort.

We had minor issues with our wifi which was resolved quickly. The restaurant food wasn't the best, but that's just me being fussy.

The 3 BR Villa was huge and clean. the staffs were friendly and service was prompt despite the massively huge compound. Buggy wait was always not more than 7mins. love they maintain their facilities well. Landscaping and pool was maintained everyday. in fact the pool was heated all day. Breakfast spread was great! Service was good. Strongly recommend it for family.

The location is far off from town. No convenience store within walking distance. Suggestion: 1.Included basic cutleries in Villa given a functional kitchenette (there were only cups). this saves the staff from multiple trips in a massive compound. 2.Change of towels daily would be great. 3.more children activities such as nature exploration or handicrafts throughout the day given most guest are families w children and would spend at least 1 day enjoying the Villa. 4. Shuttle service to town

villas were very large. Rooms were huge , with lounge and kitchen area . plenty of space for our group of 4 adults in the 2 bedroom villa

Perfect for a family stay. 2 kids (4 & 7) 2 adults. We had a fantastic stay, and the personell was very helpfull and service minded at all time. We loved it.

The villa is quite spacious, the swimming pool is clean. Comfortable beds. Good breakfast. Friendly staff. The Non nuoc beach is on the back of the resort. The beach is beautiful and clean.

The kitchen is useless, there’s no utensils or cleaning products. The pick up service from the airport was delayed due to mechanical issues with the car. The driver has tried his best to start the electric car, finally he could make it!

no kitchen vessels

Great for families. We stayed in the 3 bedroom villa for 3 nights. Long breakfast duration 6.30-10.30am so no rush. Large selection of local and western food. Book Vinwonders amusement park for 10% discount and free shuttle service to and fro the park. Vi at reception was so nice and accommodating, arrange an hour late checkout for us to meet our flight departure timing. David at the kids club took care of our 10 year old the whole day while we were out shopping. He even accompanied him to the restaurant for lunch. Kids club (it is free) allows >10 years old children to be left alone. They have activities throughout the day to keep them busy and a PS4 (minimal games). Resort is NOT in the city however, easily get anywhere with Grab. 11km one way to Han Market for 156000 VND. The whole resort is huge and serviced by buggies which arrived very quick when you call. The pool overlooks the beach and there are no water sports (para sailing, banana boat etc). The beach is clean and nice to have evening walks/swim. They have a dedicated building for spa and sauna which is also free.

We didn't mind however, if you plan on doing some cooking, the villa has a hotplate/hob but no utensils/pots and plates. Only a few glasses for drinks.

Amazing breakfast! Staff was really responsive most of the time. Beach was close with huts and chairs available The communal pool was nice and big with a couple basketball hoops and a shallow area. It was nice to have a small pool at the villa as well after a hot day sightseeing. Kids enjoyed the buggy rides and the Kids Club. The nurse at the clinic was really helpful with some cuts and scrapes. We arranged a day trip to Hoi An on site very easily with the concierge. Beds were extremely comfortable and the on-site spa was great.

Communication was really difficult. You dial 1 for everything, but the terribly staticky phone system was a constant battle. The hotel wouldn't give us more than a bottle of water per person and there was nowhere to fill our reusable bottles. It was inconvenient to trek to the grocery store each day to fetch more. Basics are not supplied for the kitchen and you have to request every tiny thing. They refused to provide a pot for pasta or a knife to cut fruit, so prepping snacks for the kids was difficult. We couldn't stream anything on the TVs. There is no business center as advertised, which I unfortunately needed during our stay; they said they'd remove it from the listing.

Great vibe, very clean and well maintained, green everywhere, swimming pools and beach access, highly attentive staff (especially Lily, Kim, Duyen), excellent breakfast

Excessive single use plastic (small size water bottles) No cutlery in the kitchen

Friendly staff, clean rooms!

Not enough towels for pool use. There is a kitchen in the villa but no cutleries so all the cupboards in the kitchen were empty.

friendly staffs , clean spacious facilities , nice location !

nil

personal and services

not equipmenr in kitchen, very old equipmwnr, dirty carpets and chairs,

This hotel was stunning. Lovely villas in lovely grounds. Breakfast was varied, well stocked and plentiful. The concierge staff really helped us make the most of our stay and arranged as much as we wanted. The staff in general were so lovely - they got the perfect balance between being attentive yet not overbearing. The resort is quite big but there was always an electric buggy available within minutes to transport you around. The lifeguards at the pool were very helpful and covered the beach and the communal pool.

There are no wheelchair accessible villas however a ramp was put up to a ground floor villa so this issue was dealt with in the best way possible for my stay.

The overall ambience of the resort was very nice. The villa is very big and each room is very spacious. The breakfast is also very good, in a big dining hall with nice views. Very suitable for families.

The check-in experience was a bit stressful. They are very strict about the number of people staying, although we have already booked for a 3-bedroom villa, but because we stated in the booking for only 6 adults, we had to pay for the extra children that we did not list in the booking reservation.

The selection of food available at breakfast was amazing. Pho, egg and banh mi stations which were made to order. The buggy service that you could take to get around the resort was great, especially when it was raining. The concierge service was helpful in arranging drivers for our activities. The private swimming pool at the villa was great, as was the main pool near the beach. The villa was super spacious. The wellness spa was amazing. Great massages and as an in-house guest you receive a 30% discount.

There wasn't a washing machine in the villa. This would have been helpful as a family of 4. There is a laundry service, but priced per item of clothing and expensive.

beautiful villa with lush atmosphere good breakfast

no heated pool , water becomes cold while bathing

The view from the living room is exactly the same as visible in pictures. Absolutely stunning. The staff was so courteous. Special thanks to the hotel Ambassador Ha. She specially got us food not included in the buffet menu to make sure we had a good breakfast. The hospitality was top notch. The beach was private to the resort and was so clean. Thanks Vinpearl

Our beach front villa was amazing so spacious. Facilities were amazing. Staff are so helpful and friendly.