Moxy Ludwigshafen

I have stayed in this type of room in other Moxy's in other countries, so I knew what to expect. For us this was only a drive-through stop for one night and plan was to do a bit of shopping in the morning. I have been in the Ludwigshafen before (another hotel), so I know the area well. I liked the Wine options they sell by the check-in area, got a nice one and we were given actual wine glasses, that we could take to our room. Breakfast was okay, please note that you should confirm that during check-in, apparently if you book via Booking with breakfast, it does not automatically transfer into their system, the clerk had to add that manually. You need to get a code with your roomkey for that.

Check-in took a lot of time, we arrived late in the evening and unfortunately a group who was already in the hotel, were clarifying/partially arguing with the staff. After an already exhausting flight/drive, you want to get quickly into your room... Previously for the complimentary check-in drink you got a coupon for the bar for glass of wine/beer or non-alchoholic, now it was a weird ice-tea... I hate when you book a room for four adults and you only get two blankets/duvets, especially on a sofabed. I did not have the energy to ask for more after the whole ordeal. Is it really that hard to add some into the closet in the room? Some hotels do it. Asked for parking options beforehand, got different information/prices via text message than upon arrival. Paid 3euros more, as yet again, did not have the energy to argue...

The staff are very friendly, the hotel room is clean, and I really liked the free cocktail. The location is good, directly next to the Rhine River.

You can clearly see that the room has gotten old. A lot of the furniture is broken, and the table in the room has a crack.

When you know Moxy, you know what to expect and it never disappoints. I just love the concept of a 24 hrs open lobby/bar. Moxy Ludwigshafen is in a great location, giving you everything in short distance. Staff always helpful and service orientated.

As always - the pillows are hard and thick, which makes a longer stay a challenge when you don't bring your own. The parking requires asking for manual opening by a staff member every time you want to go in or out - a minor inconvenience but still.

Friendly staff, comfortable beds, free WiFi, complementary welcome drinks

Poor housekeeping, lack of facilities such as wardrobes, kettles etc, breakfast - limited options + overpriced (€19 pp)