Courtyard by Marriott Edinburgh West

Breakfast was good buffet style with plenty of choices.f

Location

Bed & bedding was good quality. Accessible room was spacious.

No mention of Edinburgh levy at check-in which is 5% of the value of the room. Breakfast area was part of a thoroughfare from lifts to reception. Plates weren’t cleared often enough at breakfast. Breakfast selection was good but poor attention to detail, fresh fruit salad placed between cold meats & cheese & boiled eggs. Hot buffet was lukewarm & only semi-skimmed milk available. no biscuits on hospitality tray on room & no hair conditioner. Hairs & stains on sofa bed. For £259 p/n I consider this very poor value & less than mediocre.

The breakfast was good, the staff at the breakfast section were really friendly

I reached at 10 pm , there was no one to help us get our luggage to the room , I struggled with my daughter to push the trolley to our room as on carpeted corridor , the wheels were getting stuck I come from Dubai where I always experience a royal service for clients , Maybe in Edinburgh it’s different

Nice room. Big bed, very comfortable.

Staff were not the best. Scottish teams taking up the dining room so we couldn't have lunch. Our room wasn't made up twice during our stay. Went down for breakfast one morning at 9.45 and everything had been packed up even though we were told it's available until 11 am.