Perfection! Amazing view, good food! Highly recommend for couples getaway

The gravel road to get there- I think during night time can be quite difficult

Everything was wonderful. We found it hard to get the fireplace working in our room but we also hadn't asked the staff to help us out, which may have been an easy fix or even a missed step on our end. But everything was fabulous.

See above

The service was awesome, arrived a bit early and was offered tea or coffee. Our group had a wander around the beautiful premises and then relaxed in the bar/chess room to enjoy our hot drinks. Our accommodation was superb. The rooms were spacious and comfortable. Lovely peaceful views of the valley. The breakfast and pastries were delicious. Friendly staff.

We didn't like the drive up to the lodge. Not a fan of gravel roads. Went to Matakana to a concert and driving back in the dark on some parts of the narrow gravel road, was a bit scary.

best bed ever, good amazing, service the best

no Tv in room ,very remote but weather bad didn’t help

Exceptional property & facilities.

Food was good but not exceptional.

Beautiful views Peaceful and private Amazing breakfast

No complaints at all

Friendly welcoming staff, great restaurant meal, beautiful villa with fantastic deep bath beautifully positioned by bifold windows so you could relax and enjoy the views. Fantastic location. It was a real treat to stay here for our anniversary.

There was nothing disappointing about our stay.

1. The food is good 2. The friendly and helpful staff. 3. 5 star scenery

The facilities in the room. 1. The plug of the bath tub was broken and the spa function was not working. 2. The bath bomb/salt was provided. However, i would recommend you bring your own because you can't tell the difference. 3. The kettle is too old to use. We cleaned so many times but still couldn't get rid off the white thingy stuck at the bottom of the kettle. 4. We could see the spider web at the corner of the room. 5. No internal phone to call reception.

Main Lodge very nice, and staff were exceptional.

The villa was a little tired with marks on the carpet, and spider webs on the light, and water leaks around the base of the bathroom vanity unit.

We liked how private the villas were

There isn’t anything we didn’t like

The isolated loaction was brilliant, the views made the drive well worth it. The main part of the lodge felt high-end and clasyy. Tasefully decorated, but not over the top. The staff were brilliant from booking to check-out and the food was great. The room was large, comfrtable and well kitted out. I really liked that there was no TV!

The rooms, dining and bar were faultless. There are only two things that could've been better - and they are minor... 1) would be for better signage on the driveways - the rooms were a litte tricky to find upon arrival. 2) The room we used for our meeting could've been a bit better set up. A better table, some more comfortable chairs, plus easier access to power and the hdmi cable. Again, minor stuff that we worked through and I would've never thought about again had this not been asked.

Our villa was gorgeous, big space with fire, luxurious bed and amazing spa bath. We are a taller couple and fit comfortably for relaxation. Lovely view and great big outdoor spa bath/pool and sauna. It made the whole relaxing experience.

The idea of a double shower was exciting but it was super out of date. Bad pressure, could tell it was an old system and it would either be freezing or super hot, wasn't pleasant. Low grade coffee/tea/herbal tea selection and outdated radio. We had dinner at the premises as it is a bit of a drive to other choices - read good reviews but we have been to many 4/5 star restaurants/ala carte', this was pretty substandard. Was $110 per person which was not worth what we got in return. Was a little disappointing. The atmosphere and amidendce could have been better with more modern music. I requested gluten free and diary free options but was advised Soup would be my only choice. I think this isn't very good considering many places now have a vast range of healthier/fresh alternatives that aren't cooked through with butter. I sucked up my IBS symptom's for the night as we were paying so much for dinner that I wasn't going to resort for soup. Sadly left not feeling so great - but there weren't many other choices. Especially for breakfast. Food was nice but portion sizes tiny, and not value for money. The road to the lodge of about 15mins is fulll of pot holes. You are having to dodge your whole way down. I'm not joking, ALOT of pot holes. So it isn't a relaxing view of the forest and mountains while you arrive. If you don't want to reck your nice car a SUV or Truck would be more practical. We are Kiwis from Auckland City and understand the cost of these kinds of stayactions in NZ but you would expect everything to be perfect when paying $700 for a night away from 3pm - 10am. The lodge is advisertised as a luxury 5 star, so I definitely think improvements can be made. Overall, we enjoyed out time.

Spa bath

Service wasn't up to standards of the price

We loved the spa bath and the fire place in the room. The staff were friendly and helpful.