Large room overlooking the square in a beautiful hotel. Easy walking to everything Vienna has to offer. We’ll definitely stay here again.

Hotel with outstanding classic room in ultimate location

The maids were very noisy early in the morning.

Good location, friendly staff, clean and we were upgraded to business suite.

Unfortunately there is no coffee machine or kettle provided.

Great location and clean rooms

Asked for soap in the bathroom, took 2 days to deliver, after two reminders. So often it is the little things that can and do make a difference.

the location was great. very clean.

no iron. you have to go to a different level to iron your clothes.

Location is very good

Room cleaning is terribly unacceptable. Or I should say floor was not cleaned at all during our 3 nights stay. Used cups were not cleaned as well.

The room was quiet and roomy. The location was fantastic, very close to Stephansplatz and metro stops. (It is in a great area, easily walkable to many attractions.) The staff was great. When asked for additional pillows, they were delivered very quickly. The front desk offered great recommendations on restaurants.

Location, big room

Location is perfect and was the main reason to pick the hotel and it did not disappoint as its AS CENTRAL AS IT CAN GET.

Its an old vintage hotel which gives you royal feels so not sure if its for everyone. No concierge services so you're on your own if you're travelling for the first time.

Excellent location and we were given an upgraded room on arrival. Staff were helpful.

N/A

Excellent breakfast. Value for money.

it was close to everything and lovely

nothing

No ironing boards are available for in-room ironing. but there was a room for ironing to the guests.

Great location and helpful staffs. Room condition was satisfied.

Nothing

We were upgraded to a Club Business room and it was superb! The staff were very friendly and helpful. Including helping is to improve our scant German phrases. The whole city was spotless and everyone we met were very polite and happy to assist.

We were reminded that Vienna is a city and the ringing of church bells from 7:00 is unavoidable and every hour thereafter until being engrossed with the pleasures of the city. It is also worth mentioning that maintaining a spotless city also requires the bins are emptied and the streets are cleaned in the early morning too. None of which detracted from our stay at Hotel Ambassador.

The classic double room I booked for my parents was connected with another room. That was not stated in the info and the staff did not provide explanations. can find other spots in Vienna if you dont want to find an open door connected to a room.

Location great and staff friendly.

It would have been nice to have coffee facilities in the room for the price you are paying, even budget hotels provide coffee and biscuits in the room in my experience. Room decor was also somewhat dated.

Central location, the hotel is beautiful and the staff are so nice

Quite expensive breakfast