This is my second time in this hotel, Staff is very kind and helpful,rooms clean with great view. See you again in future :)

Comfortable, staff is great, go for mornings in restaurant above it's relaxing and you will have great point of view.

I ordered room with queen size bed, as it was option, but I got two beds.

Lovely hotel is city center with amazing view. We will be back for sure. Thank you !

Smještaj je bio sasvim dobar, pogled zaista ostavlja bez daha, ljubazno osoblje. Vodi se računa o čistoći objekta što je bitno. Cijena također sasvim okej.

It was great. Amazing view from the hotel, staff was extremely helpful and kind, big and most important clean rooms, will be back for sure.

Odlican hotel, super lokacija, profesionalno i ljubazno osoblje.

Sve pohvale, osoblje ljubazno, čistoća na nivou, lijep interijer, pogled divan. Centar grada i sve znamenitosti su veoma blizu.

room was clean, nice view of the city, steps away from the city center

wifi was out most of the time; electric key didn’t work, so staff brought a regular key, can feel springs in the bed, remote control missing from the TV

the location was good.

the staff and the value of money. it’s not worth it of the services hotel is providing.

location and view

What a disappointment this place turned out to be. First of all I didn’t get the room I paid for as apperently previous guest got very sick and had to stay longer. I ended up in a cheaper room, and they didn’t even think to mention a compensation. The room I stayed in was ok, nice view, BUT…. Internet was non existant. Tv channels were so burry that were unwatchable. For such expensive place one would hope to have soap or shampoo in the bathroom, but no! Towels were so old and ripped - they were falling apart. French windows, from the ceiling to the floor, didn’t have any fence or rail, so one could just plunge 12 stories down if not carefull. There were blood stains on the sheet, and many spiders and spider webs around. Bathroom walls were filthy with grease!! I was really looking forward to stay here, but it turned out to be an utter fail. Best thing here was the view and the location.

location

This hotel is a fire risk because there is no fire escape

Nice lady from the reception gave us super room with Eternal Flame monument view! Hvala!

The room was clean and had a great view of the city and had blackout blinds which was great as during the day the room was very light. Reception was very helpful and location was perfect for the old town and the newer side.

The staff were brilliant, really helpful, responsive and went the extra mile. I had one of the rooms with a terrace, and the view was lovely. It was also rather spacious!

The aircon couldn't quite mitigate against the 38 degree temperatures, but made a good attempt, so the room was a bit warm at night. I suspect this is not an issue at any other point in the year!

The room was larger than expected since it included a small living room with a fridge. The view from the room is breathtaking. Sarajevo is a beautiful towns and this hotel allows you to see it from above. The staff was also very friendly mainly the young lady who was there during the afternoons and who remembers the names of their customers. She was of excellent advice.

The bathroom was not totally clean. There were hairs in the shower bassins and in the sink. Otherwise, the room (bed and living room) was clean.

Panorama

Poor wifi, Information, that it is on 9 floor

Friendly staff, good location

Not clean