I love this place. The building is beautiful. the staff are lovely. and the rooms are comfortable and peaceful

In an old building; all staff are kind and helpful; has one window that opens; plenty of hot water and good pressure in the shower; room is clean; bathroom is spacious; hooks on back of door; breakfast from 8-10; breakfast ladies well organized and helpful; basket of bread, sweet bread, could order omelette or eggs, cheeses, jams, olives, tomatoes, meats if you wanted, whole fruit, savory spreads, Nutella, juice and coffee; some authentic Turkish furniture; extra toilet paper left in bathroom

No overhead fan; most rooms are on the ground floor - ours was next to busy road; tiles in shower and bathroom get slippery when wet; room is too dark - online pictures make building and rooms seem much lighter; Hamam was a huge disappointment only a 'hot tub' for soaking in rather than a large marble slab to lay on and soak in heat - it was not very warm inside; there was no working sauna; visitors in sauna had water in glasses on tiled floor- that didn't seem safe in a wet tiled room; room in pictures looks much more cozy and sweet than in actuality - hotel needs some TLC.

Excellent location, very friendly staff, amazing hamam, very good breakfast

Room a bit outdated Room on first floor facing the street with cars constantly parking in and out

amazing breakfast, wonderful hammam and friendly staff

nothing at all

The hotel is an authentic architecture that I like, when traveling to the land with different culture. One really feels as sultans guest there. The room is cozy and clean. I liked especially hammam, which is authentic too. Breakfast was divers. Location is great. You can reach Baščaršija and historical objects in few minutes. I liked that the hotel is small and has the atmosphere of familiarity. Very comfortable mattresses and calm rooms despite central location.

The air in the room was poor at arrival. After opening windows it was fine, but I recommend to the stuff to take care about it before arrival. It can reflect on the first impression.

style of the hotel, the hammam, friendliness and helpfulness of the staff, accommodated early check-in

room was on ground floor so with curtains opened people on the street could see into room so couldn't open curtains and therefore no natural light

Beautiful building with comfortable rooms and access to the Hamam which is beautiful and relaxing. Walking distance from the Old Town of Sarajevo and the Latin Bridge.

Nothing. Everything was great.

An original setting, close to the old town. Lovely staff, too.

Location very near old town. Very helpful staff. Excellent breakfast.

Facilities need refreshing. Ventilation in rooms needs to improve.

Well decorated, comfortable rooms, a good breakfast spread and kind staff. Excellent location

The pillows are very thin and lumpy and could do with an upgrade. The walls also aren’t too thick so if you have loud neighbours, you’ll hear them

excellent staff, great facilities, would definitely stay again

There was a Hamam inside :)

There was no room service or a restaurant/bar.

Historic building in the very center of the city

Shabby wallpaper

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Hotel is perfectly clean and comfortable, on good location. My recommendation to all travelers.

The location was excellent.

Excelent location, staff, breakfast.

Renovated old fashioned hotel minutes from old town. Highlight is the hamman. Hotel guests can use gorgeous authentic sauna and steam room. Treatments and scrubs are also available which I highly recommend.

Rooms a little dark.

location was good.

breakfast could be better, rooms were old stylishingly old...

Brilliant location, great hamam in the hotel, and friendly staff!

Nothing.

Perfect localisation for sightseeing, perfect hamam and superb personel

If I had to change something it’d be more diversited / mixed breakfasts

Really nice hotel with friendly staff and extraordinary breakfast. Special: the hamam, free for guests of the hotel.

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