Hotel Serpiano Panorama Retreat

Extraordinary views, facilities are good, our stay was too short to make use of spa or swimming pool. Breakfast was good.

Missed my scramble eggs and bacon at the breakfast table.

Amazing view from the hotel. For the best lake view better to book room in the end of the corridor on the last floor. The room is good, a bit small for 2 people and dog, but it was quite ok. Good breakfast included nice small thongs als chia, nuts, flax seeds etc. Nice opportunity to go down by a cable car. In few minutes you’re already in a small cozy Swiss village or in the Italian one.

My opinion that it would be nice to have some vegetables for breakfast like cucumbers and tomatoes.

Landsacspe , breathtaking views , spa

SPA area: sauna, steam bath, relaxation room, massage room, indoor swimming pool and jacuzzi Restaurant (dinner): very very impressed. Bread basket with olive bread was fantastic to tamper our hunger initially. For mains we got Ossobucco and Steak and both dishes were very well executed. The cheese board (Menu Ticino) was bigger than expected and we ended up sharing (it was a very large 1-person portion). The dessert that came in Menu Ticino was mistaken, but quickly corrected when we brought it to the attention of the waiter. Service a little slow. Plenty of parking spaces. Complimentary water in room at arrival. Fridge available in room. Hairdryer in the bathroom.

Hotel: in need of TLC. The rooms are outdated, but functional. We got a little room on the side wing, but still had the view of the mountains and even some lake. The beds were ok. The bathroom also outdated, but satisfactory. SPA Robes are extra and cost 10CHF. Towels for SPA are available in rooms only. Restaurant (breakfast): very disappointed. The coffee is not great. Porridge is cold and has a ton of sugar in it. Cereal selection not bad. The meats were ok. Cheeses not great. Bread selection good. Loads of fruit, for those who eat it. Scrambled eggs not available at the buffet. The hotel was not full and a room upgrade would have been nice. Location is quite remote and might be a stressful drive to unsure drivers. No kettle in room available.