Hotel Area Serrano

This hotel is great for a one night stay near Burgos. It's close to the highway, but was quiet and comfortable. The onsite cafe was great for dinner and breakfast. The room was spotless. The room was a bit warm, but ok for a night's rest. The room was larger than I expected and the bathroom very modern and large.

Excellent location right off the highway in both directions, super friendly lady at the reception, easy check-in, great price, very clean and comfortable newly refurbished room, parking right in front of the hotel.

The staircase and corridor to the rooms was dirty when I arrived in the evening and the next day at 11:30 it was still the same. Someone must have gotten in with lots of sand and mud on their shoes and didn’t mention it for it to be cleaned. Obviously the cleaning crew only started on the morning, but it ended up spreading because people stepped on it and carried it all around. My room was very clean though as I tried to avoid stepping on the mess. The other point is that the Wi-Fi wasn’t working (not upstairs nor downstairs where the reception lady showed me that her phone was working).

The friendly staff, the restaurant open until late. The refurbished bedroom and shower room were very clean. Breakfast was good coffee and fresh warm croissants. Our dogs were welcome so we appreciated that.

Noise from the train and traffic but unavoidable as the hotel was in a very handy location for the highway.

Outside area was poor No facility for refreshments with our dog