Mia at the front desk met all our needs and was very helpful. Always greeted us with a big smile

The house keeping needed some refinement. They cleaned at a bare minimum. The front desk made it all right though

great location, quiet but close to bars, Central Park, water taxi. beautiful rooms. hammock option great. good deal on golf cart. staff was wonderful.

tv signal had a lot of hiccups and the WiFi in the room kept dropping devices.

nice room, great location, liked the hammock

the ac didn’t work at all the first day. they fixed it the second day but even then it was just so-so compared to other room our friends had. never got very cool. WiFi was spotty too.

The location is great right in the middle of everything. It was relaxing waking up watching the sunrise from the balcony.

everything was fine

central location , staff , service , security , loved everything !

I love everything , and the staff was very friendly and assisted in all my needs.

There was nothing thst I didn't like. The place us awesome.

Rooms are fantastic. excellent location.

The hotel staff was very professional and pleasant. I received communication from the hotel requesting my arrival time and if transportation was needed shortly after booking. I made a special request for a room prior to arrival for above ground level, and they accommodated my request. My flight arrived in the evening, and after the short flight from Belize International Airport, I arrived after their indicated check-in time. I was happy to find that the staff was still there and did not rush the process. They were still very pleasant and made sure I knew the details of amenities available. The hotel is centrally located within walking distance to restaurants and the ferry. The rooms are extremely large. It's a very well maintained boutique style hotel. No modern finishes or amenities, but clean, and you can't beat the price for the location. They have evening security that runs the night shift, and they are friendly as well. I will definitely stay again when visiting Belieze.

There was a local who hung outside the hotel in the evening sitting on the parked golf carts and a weird ex-pat (European) that resided in the front building. But those are things the hotel can't control. They weren't aggressive. But it's just something to be mindful of. The ex-pat appears nice, but he's fishing for information. He definitely is not to be trusted. I believe he works with the local, so keep your personal items close and dont walk off with him if he offers to provide you with directions. I would keep convo to a hello with ex-pat and keep it moving. But overall, it is a very nice hotel with security. There are no negatives with the hotel as those things can occur outside of any hotel. It was not on hotel property.