Liassidi Wellness Suites

tutto, l’ampiezza della camera e come era fornita, l’arredamento, il bagno, servizio della colazione, ma in generale tutto il servizio eccezionali!

nulla

Beautiful accomodation but even more so, exceptional staff.

Great location, amazing facilities and superb in room breakfast service

Stupidly walked from the train station with luggage vs a short water bus. Took about 45 mins to walk but with big luggage and many bridges with stairs was a trek!! Water bus back to train was a 5 min walk :-)

Facilities are good, they tried hard to fit steam room and sauna, but electricity supply not enough as cant turn them both same time, we had 3 times overload in 2 days although we didnt turn them together. The room clean, the adult bed comfy, the breakfast at room is cool but limited options.

I wish to highlight i booked best room (as per Paula which cost me over 550 euro per night) Paula the guests coordinator is a grumpy person has no sense on customer service. Firstly she asked me to lift my luggages 25 steps which i refused and suggested she send someone from main hotel and i paid him 20 euro. Secondly, we asked for adapters from UK to EU she came with 3 adapters only one fit, the other 2 not related and one is from USB to UK, i tell her how thats help? She says it’s all i have. Told her if you don’t have better than provide something not useful, she turn rude to me and say “thats what i deserve”!!!! I was shocked!! She said you can buy from shops. If i booked best room i would expect better service. Lastly, we asked ahead for extra bed for our kids, they charged 60 euro PER NIGHT PER BED. Thats sound a bit expensive as if i stay 10 nights i pay 1200 euro just for extra bed for 2 kids!!! Moreover, one of the bed low and bad mattress the other one okish. I asked for help to pick up from airport till hotel she charged me 240 euro!! On the way back i picked a taxi he took 150 euro. Is all about money and provides min service without passion to the buissness.