Muy confortable y cerca de la catedral. Trato del personal excelente.

Compared to the location and the room, the price was good.

Reception is only open from noon.

il est décoré avec soins et sur le thème du chocolat sans être de mauvais gout ou kitch. ma chambre était spacieuse.

Propreté, décoration de l'hôtel et de la chambre, mini-frigo, tv, salle de bain nickels

Je n'ai pas reçu de pass pour le tram, ort c'était écrit dans la publicité de l'hôtel. Dommage

Das Sofa-Bett ist wirklich grosszügig und stabil. Die Betten sind bequem und es hat alles was man braucht. In den dreierzimmern ist das Lavabo im Bad und das ist etwas gewöhnungsbedürftig.

Der Schokoladenbrunnen war am Morgen abgestellt. Die Kinder hätten gerne noch etwas genascht :-)

Great location, great chocolate fountain ay the entrance, spacious room, amazing view!

Breakfast was good, but expected much better.

C’était très bien agencé et très propre

Rien

In der Nähe von U-Bahn und Sehenswürdigkeiten. Zimmer war sauber und hatte alles was man braucht. Personal freundlich.

Die Wände im Gang ziemlich dunkel, es gibt auch weisse Schokolade. Der Saubermann kam ins Zimmer nach 17.00 Uhr abends, das ist einfach zu spät.

Très bonne situation géographique. Chambre confortable et spacieuse pour 2 adultes et 1 enfant

La Personne qui nous a accueilli le soir un peu froide, pas très accueillant, et ne nous a donné aucune information sur les transports à Lausanne…

Great hotel in the best area of Lausanne, Switzerland. Close to all the attractions, restaurants and the water. The Staff were all very friendly and would always check you had everything you needed. The hotel and rooms are clean and nicely designed. Spacious bathroom with good hairdryer and magnifying mirror! :) The chocolate fountain at the reception was a nice touch, which is a testament to the Swiss' love for their world-famous chocolates. Proximity to metro and free travel tickets made it very easy to get around. Would certainly recommend this hotel to everyone who is looking for a good stay, good food and hospitality. It was a comfortable stay overall.

Nothing.

The hotel was located in the city centre and the staff at the reception was very nice and helpful in providing necessary info. The theme of the hotel was chocolaty. We parked at Mon Repos parking. The hotel provided a 50% coupon and we paid 15 CHF for 24h. Additionally, the hotel also provided us with a 1 day travel pass for free (this was probably a scheme from the local city) Overall, it was a good stay.

Very friendly and helpful staff. The hotel was in an excellent location. Easy to get from and to the metro. Good connections to train station, lake and cathedral. Bed was very comfortable.

Would have been good to be informed prior to arrival, about the renovations being done in the hotel. When people leave or enter their rooms, the doors slam and it happened quite often. Became disruptive in the evening. Would have been nice to have a second chair in the room.

Reception staff extremely pleasant and helpful

Building work in the hotel

Nice, modern rooms, very friendly staff and a chocolate fountain in the lobby.

It was still under construction, the lobby and hall we stayed in wasn’t finished, work going on in the morning, paint buckets etc in the elevator bf check out time, reception not staffed for check out, due to that nobody took care of a very annoyingly sounding ‚pre alarm‘ all morning…

Great location, proximity to metro and free travel tickets made it very easy to get around. Chocolate fountain in reception was a nice touch. Room upgrade was appreciated

The property is under renovation. Needs more regular hoovering and sweeping to clear up the mess. The main door to the suite didn’t work (was fixed the day we left) so had to keep rooms closed separately. Chocolate fountain was left unattended and looked a bit grim once it was left with half melted chocolate in it.

convenient, simple and comfortable concept, well located

the hotel is not yet fully operational, still under refurbishment with lots of dust and plastic covers all over the corridors. TV set not operational, safe not working…

Location closed to Metro station "Ours", nice modern room.

Bic building site, non working elevator, no staff at the hotel in the morning, the fire alarm was running for hours without quitting by the staff, lobby full of building site material.

The price was good. But probably because the hotel is still having some renovations.

The check-in time is really late, which is unfortunate.

The location is decent

It is not clean. Staff is rude. There is no reception after 8. I read all the negative reviews and thought people were exaggerating. They were not. Everything horrible people wrote in the review section is actually true. Run. It's not worth it. I genuinely hope the property management hear everyone's complains and do something about it because it has a lot of potentials.

Very comfortable, and the chocolate theme was very fun!

The wrapping in the hallway could be even better.

Location

Bed is very small

nothing, it was in the middle of renovation dirty, dusty and we had no prior warning of this. we could not be sure that the building was safe

as above dusty in the middle of a major renovation with many electrical wires exposed personnel only available at limited times