Location and food

Room and room services

lovely room, great location, good value for money.

Localização

Chuva kkkk

Great location

Nothing

Rooms need better lighting especially around mirrors for putting on makeup.

Great location. Right in the heart of the city. Room and bathroom were a good size and spotlessly clean

The corridors are a little dated. Finding your room is fun. The place is a maze. Especially after a night on the town but we found it funny

Location of the hotel, hotel staff, breakfast off the menu, best French toast I have ever eaten, maintenance staff fixed our electric blinds and came back twice to check on them

Shower head could have been better

The position is perfect, nearby the train station and the city centre. Also the departure harbour for the Aran Ferries is easily reachable walking. Beds are comfortable Staff is nice

The room was really noisy, noise from the outside and noise from corridor and rooms around ours. The sink in the bathroom was clogged The room was provided just with two towels for three people. The first day I asked for that and the girl at the reception was so nice to bring me the towels, but after cleaning the room the day after, they left again just two towels. Not a big problem, but a bit annoying.

Location was excellent.

Hotel looked as though it hadn’t been updated in 10-20 years. Beds were lumpy, very worn and the springs were audible each time someone moved in bed. Room backed out into an alleyway and was not what one would have expected for the price of over 300€

location

Very good location Large room

Pricy (room for three)

Bedroom very dated although bathroom was modern

The staff were very friendly and helpful for the entirety of our stay. There were quick to fix the one major issue we had and also quick to offer recommendations and tips about where we could find a needed item and also a quick fix if we couldn't find what we needed. Location was also wonderful as it was right in the heart of the city center and within walking distance to shops and restaurants and also very near to the train station.

This hotel has obviously been expanded on and added to over time. The additions are not well done at all, we had the fuses trip in our section of the hallway while we were staying because someone attempted to plug in something they shouldn't have. When I say out section I do mean out section because it wasn't just us having issues with our power but both rooms on each side of us as well. The hotel staff were very helpful in fixing the issue and knew what it was as soon as I described the problem to them (this was not the first time it had happened and they'd had to deal with it). The hallways leading to the room were very oddly angled (and once you look at a map showing the hotel you'll know why) and there was a spot with some kind of construction tape running across the hallway where it joined onto the addition where our room was located. The bedding was horrible, we didn't pull down the sheets because the mattress cover was rough and scratchy, it felt like an very very rough terry cloth or similar, and so slept between the comforter and the sheet. Also there is no control over the heat and air in your room at all, you have to go down to the desk and have them do it for you; our room was near 75 F before I went to the desk and asked if there was something wrong with out A/C only to find out they had to turn it on for you. Overall I would not recommend staying here unless you have no other options or need somewhere near the city center.

It's quite close to Eyre Square and the Latin Quarter, which is why we picked the hotel.

The bed was nice, and it was easy to figure out how the shower works unlike other places.

I arrived, paid the amount that I had to pay, then I get told that I have to pay a deposit of €50 per person in case something breaks, no other place has such a policy, and they could have said that before hand rather than telling me on the day and after I paid for the room. Ridiculous and for this incident, I won’t be back.

Excellent location and the breakfast was really great. Lovely to be in the heart of Galway.

The menu selection for bar food was limited and the bar itself was quite noisy when we were there. Difficult to meet up with other family members so we had to eat elsewhere.

location!

could use a little freshening up

Location was very close to all the local activity. Rooms were nice size. Held our luggage during check-in/out which was very helpful. Staff were very accommodating.

We couldn't figure out to get the heat to work in the room. Building layout can be a bit confusing, stick to the elevator. Remember to get your parking ticket validated at the hotel!

Breakfast very nice and displayed very well,but a little bit expensive

Staff very nice and friendly,room nice clean and fresh.

Front desk staff were delightful, very welcoming and helpful. The rooms are nice, spacious and clean. There is Tea and Coffee in the rooms. The food was outstanding.

The safe is insecure, i felt diddled for dinner as it was valentine's only menu forcing to eat too much but worse i had a wine and there was no deviation from the free drink limitations which was an annoying considering I had been there for a week. Being on my own and just widowed it is also insensitive to not have a guest menu. Can feel unwelcoming at night, security can be an issue some very in your face travellers were trying to get us to buy drinks for them in the bar as the barman had refused to serve them.