a&o Hamburg Hauptbahnhof

The quality of the mattresses. They are new, firm, and surprisingly comfortable for a hostel.

Please note that this is not related to the hostel itself. I’m just trying to raise awareness about personal hygiene when staying in a shared dorm. Some people crash for the night without taking a shower or even washing their legs and feet. Even worse, sometimes their shoes smell so bad that it’s worse than a horror movie. 😅 I completely understand that after walking or travelling all day, people can be tired. But please take this as a friendly reminder that a few simple things can make a big difference for everyone sharing the room: Put some baking soda in your shoes. It absorbs moisture and helps with unpleasant smells. If possible, leave your shoes outside the room. This is actually a common trick when mountaineering or travelling for several days in rainy conditions when it’s difficult to properly dry your shoes. A little baking soda can make life much easier. Please wash at least your legs and feet before going to bed, especially in a shared dorm. In a multi-person room, please keep the window open, even during the night if possible. If you get cold, there are plenty of blankets available. Again, this is not criticism of the hostel or its staff. It’s simply a request for consideration toward the other people sharing the room. Good hygiene makes the experience much more pleasant for everyone.

Good location, family room size was good.

There were just 2 elevators working for the whole place, it take a lot of time to go to the upper floors with luggage, so not handy.

Everything was great! ​Before arriving, I’d read a ton of reviews. Since this was my first time staying in a place like this, I was a bit nervous because a lot of people made it sound pretty bad. But honestly? Everything was awesome! ​Check-in was super fast. There's a self-service option, but my tech skills failed me, so the guy at reception stepped in, saved the day, and made everything run smoothly. I was also worried the beds wouldn't have privacy curtains, but pleasant surprise—they actually did! Having separate bathrooms and showers was another huge win. ​The only tiny hiccup was that the USB ports by my bed weren't working. Naturally, in true comedic fashion, I only noticed the fully functional power outlet hidden under the bed the next morning 😅. ​Huge shoutout to Koralp at reception! Check-out was faster than a Formula 1 pit stop, and he even managed to crack the funniest joke I've heard in ages. It kept me in a great mood for the rest of the day!

- central location - shower and toilette seperate from each other in the 8 room dorm - enough space to store a luggage - very affordable option for towels - free of charge shower gel available in the room

- room smells awkward - wrong bed number was given - WiFi didn´t work on my phone - it´s pricy for a hostel - sink was broken and water didn´t float - bed was everything but comfy - window directly to main road is very loud - curtains are broken and don´t cover the room