The staff was great

The hotel is run down, old wall paper, drapes hanging off the rod, needs paint and new bedding.

Good location. Friendly staff.

I expected something more fancy based on the photos. Also, I paid extra for a bigger room, but the room was actually quite small. Bed was a bit too soft.

Lots of good things about Mito Casa. The location is great - close to everything... but not too close. We stayed in one of the back rooms overlooking the courtyard where there was no street noise and a good breeze. The staff was extremely helpful and friendly. We arrived very early our first day and were able to get to our room right away. We were, of course, fortunate that the room had not been occupied the night before, but it was extremely generous to be allowed in so early. Spent several days in another city before coming back to Santiago and Mito Casa and were able to leave our large suitcases while we were away. Lots of other small helpful things as well. All in all, very good and a great value.

This is not a super fancy hotel and is a bit worn (it is very clean though), which, given all of the good things I wrote about above, was absolutely fine with us. There was no breakfast when we were there (we didn't expect there to be). Not really a problem though as there are plenty of places to eat within a short walking distance.

quaint

stairs

The rooms and service.

There is no place to park and you have to risk your car parking close by. Unfortunately, my side mirrors (both) were stolen after my stay which was very unlucky.

Everything was perfect. Receptionist was very kind polyglot, who answered all of our questions. Despite of staying just for single night, everything went as expected. Hotel is situated in an old house located right near the metro station in the heart of city.

Nothing particular. Private bathroom was not connected to the room, but it was still private - every room has its own.

I am so glad I chose this hotel! Super location, simply walk a short way west for Downtown, north for Bella Vista, east for Costanera, and south for Barrio Italia - this hotel is right in the middle of the action. The room was spacious, the bed was huge and comfortable, I had access to a kitchen, there was a cosy lounge area, and the staff were all amazing. It may not look like much from outside, but this is a great hotel and amazing value.

Nothing at all. This place deserves its 10 stars.

The staff were very friendly. 24 hr reception. I was upgraded to a larger and more quiet room after the host realized I was staying alone. Huge bed and great shower pressure.

I wish there was a small breakfast or complimentary coffee. That being said the value and price are very good.

The staff was really nice and helpful

There were some areas of the house that seems abandoned regarding cleaning. The fan in my room was very noisy, and given passed comments that has been for a while

The building.

Nothing more to say.

The hotel's location in Baquedano is very convenient, next to a subway station and close to the Barrios Bellavista and Italia. I really enjoyed the decorative style, quite old-fashion. This gives a very unique vibe to the hotel. The staff is nice and very helpful. The bed is very comfortable.

The rooms floor is old and creaks A LOT! Earplugs mandatory if you don't want to be awaken by your neighbors coming back at 2am...

Central location, super helpful, kind staff

No air conditioning

nice furniture and really lovely owner and stuff member in the hotel.

nothing to mention

the staff is really friendly and nice

Location, friendly staff, building with character

It was a great stay at the hotel! The room is very pretty and the decoration is different and interesting. The location is perfect because it is close to the metro statition and to many restraunts and bars. It is easy to get from the airport too and to all touristic sites. The staff was outstanding, being polite, and gentle. They have helped us with everything we needed and even with an issue that we had with our luggage (and we are very greatful). I totally recomend the hotel. The bed is huge and very comfortable, I slept very well. The bathroom is comfortable as well. Unique experience.

Staff was very kind and helpful in this tough situation Room is big, very clean and comfortable It was perfect for quarantaine

Everything is perfect, even the protest didn't bother. Hotel is very close to visiting places. Really sweet welcoming glass of vine, really good breakfast and very very helpful and friendly staff.