The place was amazing and breathtaking. The villa was so beautiful and clean and the staff were amazing and polite. The food was good too. Thank you Jack for making our stay memorable.

Absolutely beautiful, so peaceful and relaxing, we had the most wonderful time

We loved everything

Absolutely everything. The pool was perfect accommodated with the unbelievable draw dropping view, also a perfect temperature. The staff were truly unbelievable. Never met any kinder people, especially Jack, he was brilliant. Loved the privacy, the layout and the air-con were fantastic too. Nice and cold. Shower was also great. TV great size too, beds and pillow were so comfy.

Nothing.

We booked this place due to the reviews, location in ubud and the views. The views were stunning from the villas, villa pool and restaurant. However, we initially booked the 2 bedroom villa. I noted that it had been very heavily perfumed on our arrival. Upon settling in, when the purfume dissapated, there was a distinct and overpowering smell of mould. My partner recently recovered from a cold and could not stop coughing our first night there. There was mould all over the bathroom walls, pictures in the bathroom and half the bedroom walls for both rooms. I think the problem is that you can not get enough ventilation at this place. There are large windows but due to the location insects you really can not open them at night, there are no insect screens or nets on the windows or bed. So you can not air out the mould smell. After complaining we were upgraded to the 3 bedroom villa, of which 2 rooms were clean and fine, but one had the same mould smell/problem. Very expensive and would not stay again due to this. I will note this review was hard to rate and write, because I could tell that the staff really cared about this hotel. Staff were friendly and helpful and the breakfast was very nice each day.

The mould, the smell of mould, the cost we paid for a mouldy room, having to argue for one that was not mouldy and repack after arrival. I have added pictures of the 2 bedroom initially booked to back up what I am saying. I would say staff is aware of the mould problem due to the heavy perfume on arrival. I would say that the walls and ceiling were all 'popcorn ceiling' so I am not sure if this in conjunction with the ventilation issue has led to issues with the mould management, but I think it has got to health hazard stage.