The location close to the train station is good. Except from that the surrounding area is not very attractive. When we had som food outside a restaurant not far from the hotel we saw several rats in a hedge.

Since we had an early flight from Copenhagen airport we asked about the early breakfast mentioned on the hotels website. The answer was "we don't have that anymore". The next morning, as we hurried for the train, we saw breakfast at a table in the lobby. When asking the man in the reception the answers was "we serve this early breakfast every morning". That, apparently, was the breakfast we paid for but never had a chance to eat.

I liked the location (very close to the station and the shopping mall), the quality and assortment of the breakfast (also the lactose free options) and the friendliness of the staff. Also the room size was rather large and the bed comfortable.

The toilet was not properly clean under, there was dust and hair in the clothes hanger section, there were works at 6:30 in the morning for at least 3 out of 5 days, and the shower kept leaking in response to the drilling.

very kind and helpful staff, excellent breakfast, beautiful venue and really good localization! If we will visit Malmo in the future, we’ll visit the hotel once again.

I think the hotel may do better with cleaning rooms. Our room was with dust from the entrance. What surprised us is that after 2nd night we had to ask for room clean up (the lady from the reception looked surprised also with this request). During the clean up they only made our bed (without changing sheets) and gave fresh towels. The room werent vacuumed and also dirty hotel’s glasses were left in the hotel room after the clean up.

location

the breakfast should have been open from 6:30 and was confirmed by the hotel but it only opened at 7.

Very comfortable beds Reception staff was very good Quiet and nice rooms

location convenient, clean and practical

nothing

breakfast and lunch

upon arrival it was too cold in the room and the heating system wasn't a great one...

The staff were friendly and helpful, the food was good, and the hotel is close to Malmo arena.

Nothing!

I stay often in this hotel. really love it

Excellent location , Mall is around with lot of options to eat

Room temperature was extremely cold. I increased it to 24 degree C but it did not change. I had to change the room but that room also had same issue. Issue is: Temp does not change above 21o degree even after 24 hours of wait

breakfast was very nice, good location, friendly staff, beautiful large room.

we were told that they were not cleaning the rooms everyday, and asked if we would prefer any weekday over another for them to clean the room (which didn’t really matter for us). But they didn’t clean it at all, so we didn’t even receive new towels for 6 days. I guess we could have asked for it, but it’s a basic standard I think when you’re staying at the same hotel for more than a couple of days. My partner also wished there was a fridge, but maybe it was optional or you could pay extra for it, I don’t know. Otherwise we enjoyed our stay very much.

location, nice staff, wonderful breakfast

Nothing. everything is amazing.

new hotel and good breakfast

bad view from room and many rooms were available.

I have lost my Apple airpod in room 14045 . Chek out Date 4Jan2023

towels in the sauna. there was none

the proximity to the train station and Copenhague airport makes the difference great great great bfast

very soft bed