Reception staff outstanding! Nothing too much trouble, fantastic service!

The sauna and the steam room.

To small swimming pool, pieces of tiles coming apart from the edge of the pool , everything looks shabby in the room, uncomfortable beds.

The hotel has a good location, 5 min from the beach. The personnel was welcoming.

The price of the room was too high given the state of the facilities - the sauna is very small, the hammam and infrared lamps were not working, the pool is small as well, the breakfast was pretty basic (not much vegetarian/vegan option). There is not a change room next to the pool and wellness area, so you have to pass in front of the entrance in bathing suit and you should bring the towels from the room. Overall the hotel does not deserve 4 stars and a room should be 100-120 euros at the highest.

cleaning every day

vertel Good

Happy, friendly and clean. Good value, good location.

Spa and pool facilities

I felt discriminated by the reception staff, they were not nice or helpful.

the breakfast

the 2nd day the bed was not done, the 3rd day there was no more toilet paper, the parking is a catastrophee i hit my car

nice staff and location

-

The size of the room

Poor service. Rude management. After we paid, the staff became particularly unhelpful, offering no solution for storing our luggage for the day, and basically telling us to go away. The staff and particularly the management were rude to us, condescending, even racist because we didn’t speak Flemish (we speak both English and French). Although the facilities are decent and the size of the room is great, some features were missing or faulty. For example there is an open shower and the water doesn’t flaw away and stagnates for 2 days in the entire bathroom. Definitely NOT worth 4 stars.

The location is great, and the breakfast buffet was ok

The housekeeping was terrible, the rooms were barely cleaned during our stay and the pillows were dirty when we checked in

Location is the best part, quick access to the beach, city centre and local transport. The breakfast was okay, enough to set you up for the day.

Pictures sell a lie when booking, definitely shouldn't be rated "4 star". Air con didn't work so room was 25 degrees plus constantly, shower is very low down and not very practical. The swimming pool was dirty and full of hair, sauna doesn't open until 5pm daily which is pretty ridiculous.

Great location, the hotel is on a large beach close to the city centre. The hotel has a nice small pool.

. We paid €380 for two nights and it was horrible. We had to cancel our stay after 1 night because there was mold on the ceiling.. my friend has asthma and he couldn't breathe! The lady at the reception didn't even ask us why we're leaving earlier. To be honest, I really do not recommend this hotel. One of the worst hotels I ever stayed in!

The breakfast was really good. I'll

What I stipulated earlier. Olio