the location and the staff

The location was great, with a sea view, and very close to the city center.

The rooms were very small, but otherwise great.

Excellent location and breakfast.

The staff was nice, great location to see the main touristic points in Lisbon and they give you a free bottle of water (filtered) for each day

The room smelled really bad and, even though it was more thoroughly cleaned upon my complaint, the smell was back the next day. Opening the windows was impossible once it faced the back of the building and the smell that came from there was even worst. The shower door wouldn’t close completely, so I had to be extra careful not to soak the entire bathroom and the mattress / pillows were not very comfortable. It felt as if the price was only due the hotel location and not at all for its comfort and / or facilities. The breakfast was also very poor. For 12 euros you can get a way more complete breakfast on the streets. My room also had corridor / stairs next to the wardrobe that lead to a door, facing the bed. I was told it was just a deposit and no one used that door, but I felt uncomfortable - especially because none of the photos show that. In fact, that wasn’t even the room I booked (I chose a standard double and was given the apartment), which they told me was an upgrade, but definitely didn’t feel like one. They alleged to be fully booked, so I was unable to go to the room I actually picked. The staff was nice, but very loud and my room was just below the breakfast room, so I was woken up every early morning with them getting everything ready.

Fabulous and quaint little hotel

Fabulous location

Did not have breakfast. Good location

Basic rooms, chipped bath. However very clean

Small family hotel. Very kind at reception.

location

booking system is not the greatest

Great staff and location

Old equipment

Very central. In the heart of City centre..close proximity to old town and walking distance to the port from where you can get tours by jets or boats to see Benagil caves and ponta de Piedade.

It would be good to have a hot kettle in the room. all hotels provide it

Location is very convenience. Service is good.

N/A

The location is very near to the sea and town centre; with all it's shops, bars and restauarants.

I accept that this is a two star hotel but the standard is such that, for the price paid, a refurbishment is well overdue. The breakfast was, for me, below standard. Plenty of low quality meats and cheeses but no eggs. The dining room has some large round tables which limits the room to manoeuevre!

Great breakfast and location. Excellent value! I would go there again.

great location. very large room with balcony

Location was great. Nice staff. Room was sufficient. Roof with a nice view, although only a couple chairs and two small tables.

My room was first level, facing the street, immediately next to the lobby and check-in. Was quite loud from people talking and opening and closing the front door, as well as traffic and people walking by. Window was frosted and couldn’t be opened more than a crack because it was street level.

Location, staff, big room, bathroom, breakfast!

The bed was the only think that was not comfortable. Everything else was great!

very friendly helpful staff & the cleanliness of the rooms was fabulous

the roof top could have been nicer with more tables chairs & umbrellas