beautiful hotel with excellent staffing. the level of luxury was unrivaled

n/a

The space is gorgeous, very luxurious, spotlessly clean and tastefully decorated (love the fresh flowers displays throughout) but what really stands out about the Oberoi is the service. It’s truly above and beyond. Sachin, Noor, Satish, Arjun, Kajal, the chef and so many others really made me feel cared for and that is why it is my favorite hotel in the world. The breakfast is excellent, with at least 3 mango 🥭 options and 22 fruits overall. I really appreciate that they accommodate vegans. And the Oberoi signature massage treatment I had was otherworldly. Don’t miss the 7am yoga class on the pool deck!

Nothing - what’s not to like?

Fantastic property with a vibrant yet calming lobby overlooking the coastline of what is an otherwise anything but calming city. Tasteful and minimally decorated, which suits an urban hotel stay. Service was excellent, very accommodating, informed and courteous. Excellent breakfast buffet with so much choice while maintaining quality

Poolside deck chairs were limited. Wasn't even that busy but could not accommodate all the sun-makers

Staff were so welcoming and helpful. We were upgraded to a corner suite which was fantastic and the view was great. Spoilt for choice at breakfast. Fabulous hotel in an excellent location

Nothing

Service exceptional, beautiful hotel with great rooms and fabulous breakfasts

Nothing!

We visited The Oberoi, Bombay, to celebrate our 25th anniversary in January 2024. It turned out that The Oberoi clearly exceeded our already high expectations. Upon our arrival, we were greeted by Harleen, whose warm and friendly behavior made us feel welcomed and valued as guests. Her attentiveness and genuine kindness were constant throughout our stay. We also were very surprised to find a wonderful chocolate cake in our room on the occasion of our anniversary. Besides the great location and wonderful design of this hotel, the entire staff at this wonderful hotel was very friendly and attentive. We especially want to mention Sous Chef Richard, who accompanied us culinarily throughout our stay and continually surprised us with unexpected delicacies. Unfortunately, we missed the Saturday brunch. We hope we will soon have the opportunity to make up for it. This hotel is one of the few 5-star hotels that, alongside luxury and quality, manages to convey a family atmosphere where one spontaneously feels at ease. We are sure when we return, it will feel a bit like "coming home". We are already looking forward to it and thank The Oberoi Team for its hospitality. Oliver and Nicole

The service and the attentiveness of all staff was amazing. Breakfast was a highlight and beyond what I had expected. There was a nice selection of fruit, vegetables, pastries etc. and in addition it was possible to order things from a selection of international and Indian breakfast dishes. Truly outstanding.

I chose this property mainly based on the outstanding rating on booking.com. 9.3 is not justified, in my opinion. First of all, the noise insulation in the rooms is not sufficient. I woke up several times during the night from loud noises from other rooms or from the corridor. When the person next door showered, it sounded like it was in my own room. During the days there was some renovation work going on (even on Saturday), which made staying in the room uncomfortable. Secondly, some things in the room were damaged or looked scruffy, which shouldn't happen in an expensive 5 star property: the privacy blinds were ripped, one lamp shade and curtain was stained and the trash bins were scratched and in one case not clean (lots of sticky residue on the bottom). Finally, some places weren't cleaned so well. Not a big deal, but I expect better at a 5 star hotel.

Amazing location! One room was upgraded for free as they couldn’t provide rooms next to each other. The ambiance and the fragrances around the hotel were amazing. The staff were extremely polite and accommodating. There were also a variety of options for breakfast.