Everything but on top of all the service. Trident employees really went above and beyond in multiple ways. Especially the room maintenance (welcome treats, cleaning, gifts they left in the room for us before our departure). Also, the amenities are unparalleled, our room had an amazing view and every little thing, from the shower gels to the bedsheets were of the highest quality

Hard to call out any. Maybe it’d be nice to have 1 or 2 more European options in the breakfast buffet - but even that was compensated by a free selection of a la carte options (eggs, pancakes etc)

Everything

We recently travelled from Australia to Mumbai for surgery and stayed in 5 hotels during our month long trip. Trident Nariman Point was by far the best and it was the hotel we returned to during my recovery. The staff are amazing, so friendly, kind and helpful. The location is perfect. We stayed in 2 different rooms Premier Double City View (slightly dated and not as clean) & Executive Ocean View (modern, recently renovated & super clean). We preferred the ocean view as it’s newer and had a great view. The facilities in the hotel are great. The security is very high and makes you feel safe. The restaurants just as great. We wished we had have known that we could walk through the hotel to the Oberoi next door for more restaurants without having to walk out to the road though. The room service came from the restaurants on site and was well used given the reason for our stay. We very much miss the food now we are back home! The gardens are beautiful and well maintained and were so nice for a stroll during recovery. We were lucky enough to be there during the Indian Airforce show which was really cool and we had the perfect view! On top of all this, the prices were the best out of all the hotels we stayed in and this was over the Christmas/New Year period. We highly highly recommend this hotel and if we ever need to come back we would definitely stay again. Thank you so much for your hospitality in what was otherwise a difficult time in our lives.

Nothing

Incredibly friendly and customer focused. Truly exceptional experience from start to finish. We were greeted by such kindness and creativity. On entering our room we found that it was decorated in celebration of our wedding anniversary. So many other magic moments were made to make this a world class experience.

Nothing.

Liked everything

Traditional Oberoi hospitality, extra care by Chef Arnab in Frangipani, great housekeeping team, adaptor and plug support, the food at breakfast were all excellent.

The hotel was crowded with outsiders due to the stay of the Indian and Sri Lankan cricket teams, but that is outside the control of the hotel management.

Food

Location and staff efficiency and courtesy

N/a

Location of Property and view from room

It took too long for check in and out due to heavy rush

كل شيء جميل في الفندق . الاستقبال روعه والترحيب روعه والمطعم روعه وكل شي روعه . والغرف جميلة ونظيفه . الموقع جميل . ويوجد فيه مول صغير جميل . والخدمات جميلة . ويكفيك البشاشة والابتسامة من جميع العاملين

توجد صيانة في اللوبي مزعجه

Walking sea side

All is best

Excellent location, very kind staff, sumptuous breakfast

The price

We enjoyed our stay. Breakfast was great but there were queues some days which should be avoided. Room was great but a little on smaller end. A special call out for Sumit in house keeping staff for wonderfully decorating our room for our anniversary and making our day special. Having fruits everyday was also a kind gesture.

Room can be a bit bigger as it accomodates 4 as per online booking but is on a smaller end.

Specios hotel& room,the staff are attaintitive and very polite. special thanks to Rocky at concerge who offerd me a complimantry drop to CT.

Waiting for table for breakfast

Very bad for breakfast

Very bad

No availability of rooms They blame the third party application like booking .com

Everything - location, courteous staff, great food, outstanding view and above all, the extra effort put by the team to make my birthday special

Can't think ilof anything

One of best hotel in Mumbai. The staff are so friendly and always welcoming and smiling.

When the clean the room. They are not changing some items in the bathroom such as soap , teeth pick , etc

Trident Nariman point has an envious location and great facilities. But the best part is they have a friendly people who are always willing to go an extra mile. Chinmay at the front desk and Jacyinth in house keeping stood out for their kindness. Loved our short stay.

Difficult to get splenda.

The hotel building is beautiful, and the location is fantastic. We booked a room with sea view and the view was amazing, like a dream. I have to highlight all the staff, and especially the restaurant 's Chef, who were incredible and made this experience one of the best in our lives. The food on both restaurants was delicious also, and the breakfast was incredible.