location comfort breakfast staff were nice

no tea or coffee making available in room

it was as advertised, near main attractions, on a side street that was very quiet. staff were very courteous but not intrusive. breakfast was excellent, lots of choice of foods.

no complaints.

everything

Beautiful little hotel, very clean, great location. Like it a lot - that’s why we came back.

Please improve your internet connection; difficult to stay connected to wi-fi.

Extremely well maintained facility. Room size adequate and clean. Staff helpful.

No refrigerator, otherwise would be a great hotel.

Good tasty breakfast and room was comfortable

Excellent location, very close to all the main attractions. The room was extremely clean and cosy. The atmosphere in the common areas was really nice, and the breakfast buffet was very good. The staff is exceptionally kind, welcoming and helpful. Highly recommended! :)

location comfort safety and staff

nothing

Warm welcome and friendly English speaking staff, room was very clean and well made up for my arrival. The hotel has a lot of character and well suited to the area. Hotel is very close the the old town and tourist attractions. Local guide book in my room in English. Bathroom was very clean with complimentary handwash and shower gel. Water pressure from the shower was excellent!

Lack of kettle in rooms, coffee on request from reception but during my stay both coffee machines were broken. The lift was very loud and could be heard throughout the night. Walls between rooms very thin and was woken at 1.30am by late night drinkers returning to the hotel followed by other guests banging walls at their own frustration. My double bed was made up with a single duvet, however, as I was on my own this wasn't a major issue.

The bed is too old and makes uncomfortable noise while sleeping

Very central location. Comfortable rooms. Good value

The shower I could be better.

Centrally located accomodation with great breakfast, kind and helpful staff.

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Nice décor, comfortable bed, nice staff.

Our room was next to the lift, very noisy. Also the toiletries were very basic: just a gel for everything.

Very good location,rooms clean and comfortable for the price. Breakfast-great!Really good choice of food and drinks.

We had to ask for extra pillows as the one in the room were very thin and flimsy.But this I guess is personal preference.

It's a very nice hotel and in an excellent location.

Lift not working, had to walk up 5 floors and had become unwell on the journey and arrived late so was the last thing I needed. Heating in my room also not working so first night was freezing had to use aircon after that. On arrival I desperately needed a coffee, no tea or coffee facilities in the room but free tea and coffee in the dining room. Not going to walk up and down 5 floors to get it, hotel needs to re-think this.

Location, nice and comfortable room, silence.

Location is very good. Really nice and kind staff. Every morning they heated milk for our child, and even one evening gave us plate and spoon and heated the milk for child supper. The room was clean and compact. The only thing that missed- shelves in closet. Cleaning was pretty good. Our vacation was in December, so the hotel was heated very well.

There were no shelves in closet. We ordered a room for 2 adults with 1 child and got only 2 towels. Staff brought us the missing towel, but we needed to ask about it every day.