The location is great for those who would like to shop at the premium outlet. The breakfast served is a bonus with thr great Mt. Fuji view. And great variety of choices too. Hotel is a bit aged but served the purpose well.

The rooms are a bit small and would be great if check in time can be a bit flexible if rooms available.

Great location, quick walk from the station. Staff were helpful and attentive. The room had an incredible view of Mt. Fuji, and everything we needed for a night. Breakfast had a lot to choose too. Great value for money!

Unfortunately the room could have been more thoroughly cleaned. It was fairly dusty on surfaces like the table and windowsill (which set off my asthma a little). Looking more closely at less obvious places like under the fridge were REALLY thick, like animal fur, with white/grey dust.

The staff were professional and friendly. Room was spacious and well-equipped. Bed was big and comfortable! We had a great view of Mt. Fuji from our window. We enjoyed breakfast and the onsite onsen! There is a lil' standalone shop selling ramen directly opposite the hotel. It's family-run and everyone was so warm and friendly! Definitely give it a visit if you're staying here

It's a bit of a distance from the bus station, but still quite an easy walk away!

The view from room was perfect 😊

The room space is too small

nice view of the mountain. close to the train station.

request for an extra pillow was not granted.. too early chexk out time at 10am, and too late check in at 3pm.

the Room that I get is the Mount Fuji view

a little old maybe need some renovation

Nice location. Has a lot of food selections for breakfast. Spacious room with a view of Mt. Fuji. With free parking lot.

Hard pillows.

Cleanliness and free parking

The bedroom and bathroom are very small.

Nice hotel with a great Fuji mountain views

Standard business hotel location near Gotemba station and breakfast was a little better than I expected.

Bed was very hard.

The breakfast was really delicious. I could was Fuji-san from my room, so was fantastic.

I was not able to go into the woman baths

Good location.

Bread.

None

Hotel is bad and dirty and I had to check out day before so I won’t get virus or something, it’s us my worker experience is ever in any hotel , and On top of that I didn’t get receipt yet , I called Booking.com and still don’t have the receipt . It’s is unbelievable. It is total waste of money and I won’t book again using booking.com unless something change , worst hotel and worst customer service

location, room service breakfast all were good

mattress were very hard.