Pretty much everything

A bit cold, no heaters to help keep warm

It was conveniently located for the start of the Marathon but in future if I stayed in Knysna would find something with a view of the lagoon.

Breakfast was great and so was the green pathway

Cleanliness

Have stayed here a few times. New owner and unfortunately they were called away to Cape Town so we never got to meet them. Room was clean and comfortable and wifi was good, TV only has Netflix and no local or satellite channels but was OK for a 1 night stay.Lush garden which has facilities to braai ( BBQ) but as owners were away all was closed. Breakfast couldn't be served but we were refunded for that and many places in Knysna to eat so no issue. SPA available for those that want to be pampered. There is also a pool to cool off in summer. Room had a fan but aircon would have been nice as temps were high 30's. I like the place so will return if we up that side again.

Maybe a permanent staff member to welcome guests and take the keys when leaving would help if the owners can't be there as we struggled to find the Lady that runs the SPA to hand back the keys to when we left and had to return to hand it back

Everything except the pillows

The pillows. Too flat.

We enjoyed the peaceful and lush scenery. Our room was spacious, clean and comfortable. I liked the private entrance and easy check in. The owner is very friendly and helpful. Breakfast was lovely and served with a smile.

Beautiful little cottage in a very unique setting. Gorgeous little wooden cottages set amongst bamboo and other lovely little gardens and interconnected with wooden walkways. Definitely worth the money

I love the trees that surrounded us. It felt like we had escaped the city, which was the main purpose of the vacation.

The inconsistency of the breakfast. We had expected to receive the same options every morning, with nothing running out.

Fabulous host. Excellent breakfast. Nice gardens. Very rustic feel to it.

The rain!

The owner was friendly.

Old marketing material reflects images of facilities that we were used to from 10 years ago. Old pics not showing current state of facilities. No bath in room for instance, where selected room on bookings.com website showed a bath in room. Completely different decor, bed and furniture than what was showed on selected room pictures. No TV in room, although owner wanted to bring one. No hot water in shower in the morning. Gas heater did not work correctly. Pool water was not clean. Lights in room did not all work. Shower door was not replaced but shower curtain was installed in the frame. Garden, wooden decks and overall facility has not been well maintained since we last visited. Covid has probably not been kind to them.

Very nice and tranquel setting with quiet surrounds.

Slippery pathway. Needs attention as someone will fall like I did and hurt him or herself. Disappointing bar facilities and no supper served so had to go out for dinner. With previous owners supper was available

Very welcoming, hosts extremely helpful. Breakfast is good. Unusual setting , chalets amongst vegetation with wooden paths for access. It’s lovely.

Nothing. The place is very good.