The Parma Hotel & Spa Taksim

The breakfast was great. The quality was a little bit lower that the last year, but overall it was perfect.

A special thank you to Ahmet for making our stay truly enjoyable! He was incredibly kind, welcoming, and always had a smile on his face. Throughout our entire stay, he was always available to help us with anything we needed and went out of his way to make everything easier and more comfortable for us. His kindness, professionalism, and genuine willingness to help really made a difference. We truly appreciated having him around during our stay. I will definitely come back to The Parma Hotel, and Ahmet is one of the main reasons why! Thank you so much, Ahmet, for everything. You are a wonderful person and a real asset to the hotel!

Location was excellent and had all facilities necessary

Some minor issues re AC but this was resolved immediately

the concierge and general staff around the hotel are extremely lovely and accommodating. the hotel is right in the centre of restaurants and taksim square which is so convenient. there are shops and taxis right outside and a small Starbucks within the hotel itself which is lovely. the housekeeping ladies are also so friendly and polite.

the management and desk staff are rude and sexist especially the night manager. i had a Turkish visitor who the male staff spoke to and ignored me even though I was their paying visitor. the staff do not allow you to sit in the outside smoking area in the hotel dressing gown according to ‘rules’ which are never explained when checking in. the hotel boasts a triple room with 3 single beds but this is not true - there are 2 normal beds and one made towards the window of the room with no headboard.