Maple Bank Country Guest House

Second visit to this wonderful B&B, comfortable, clean with a fantastic breakfast. Kate as ever was the perfect host Looking forward to our next visit already

Hosts were extremely welcoming to ourselves and our dog. Garden is enclosed and a good size allowing ample exercise for the dog. Breakfast had a good selection and was very good quality.

The only minor complaint was that the bed was quite firm, which could be a positive for some people ?

The view was stunning! The breakfasts and cakes! The bed was very comfortable!

Parking was a little tight (a very minor issue - we had a larger vehicle).

The room was pleasant enough and quiet albeit we had to climb four flights of stairs to get there and there was only one low chair to sit in. Breakfast was fine - better when cooked by Kate we felt - the chef at the weekend not quite so good.

Did not like having to climb four flights of stairs - one of us with a dodgy knee and one with sciatica. Had been impossible to communicate via email, prior to arrival. We had been asked a lot of questions to which we could not respond as emails either via booking .com or direct via Maple Banks's own email just would not go through. Kate sends out a lot of information which was more overwhelming than helpful. I did manage to speak with her via phone the day before we arrived and that was helpful but emails should have worked and been enough. From all the talk about dogs being more than welcome, we had been pretty terrified that the place would be full of howling mutts - it wasn't but the focus on making dogs so very welcome came almost at the expense of making humans feel the same. We were also quite shocked by the long list of things we needed to do - switch on/switch off, open/close and the method of choosing breakfast. The tick list was left in the room which meant you had to climb all those stairs to get there and then one of us had to go back down and then up again - suggestion - leave the list in the entrance hall and people can fill it in and leave it there as they return from their days out.