Pisa Hotel

I had a wonderful stay at this hotel, and everything was truly perfect. I would especially like to thank the entire team for their warm welcome, professionalism, and kindness. A very special mention to Aras, who was exceptional and truly went above and beyond, as well as Hasan, Ferhan, Muhammet, and Kemal. You all contributed to making my stay even more enjoyable. The hotel is very clean, spotless, and perfectly maintained. It is also very well located, right next to the Laleli tram stop, which makes it extremely convenient to get around Istanbul and reach the main areas of the city. I really appreciated this location. The buffet is excellent, varied, and always well stocked. I particularly noticed Ferhan’s attention to detail: whenever something was running out, he immediately made sure it was replenished and took care of every little detail. This was something I truly appreciated and had to mention. The hotel also has a dedicated luggage room with a luggage scale, which is very convenient, especially before taking a flight. And a special mention for the delicious lemonade at the entrance, which I highly recommend trying! 🍋 I am extremely satisfied with the service and my overall experience. If I could give more than 5 stars, I absolutely would, because the whole team deserves it so much. ❤️ I will definitely come back on my next visit to Istanbul, and without hesitation, I will choose PISA HOTEL again. Thank you for everything! 🇩🇿❤️🇹🇷

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Breakfast was good. Location excellent, close to Grand Bazaar, University and Sultanahmet.

Storage, hanging space limited.

Great experience and sleep well.

None

The reception staff (aras is his name I think) was welcoming. There was running hot water. Reasonable for a single person, 1-2 days stay. The cleaning lady was always smiling and helpful, she regularly hoovered and cleaned the room. Its near the tram station

Honest review: I asked for a late checkout in my initial booking and They promised they would try sort it but refused last minute which was a disappointment. They could have been honest from the start.The breakfast staff were rude and made me feel like a burden when asked for milk for my child. The breakfast itself could have been better. They didn't have coffee and gave 3in1 / instant sachets and when asked they said they wouldn't top up though there was still an hour left. This was constant throughout the stay. The room was cleaned regularly but very worn out and had an old smell. I wouldn't say it's good for a family stay. There were no dimmable night lamps in the room. Most of the facilities were not available (laundry, breakfast in room, iron etc.) And the sink regularly got blocked. I asked for an iron and it was black, it damaged my clothes. They need to regulate and update their services. The cups were washed at the toilet sink, which was very unhygienic. An average hotel with standard services.