The location was exceptional, very clean and convenient place with ton of the eateries and restaurants around.

The music of the beach is too loud.

location, style, and the size of the condo

the kitchen could use a refresh, but the value for money was great!

Hotels is clean with nice grounds and are very nice pool. There is a 7-11 right next door for snacks and many restaurants within a couple of minute walk. The beach is directly in front of the hotel with its own private bar and palapa seating. However current conditions at the beach make it totally 100 percent unusable. The brown algae is BAD! The smell At the beach and the hotel was somewhere between dirty diapers and rotting fish the fumes at the beach WILL make you gag. This is not the elements fault although some of the other hotels had machinery attempting to remove some of the algae but it’s a losing battle. The entire area up and down the coast is like this. They say it starts getting better in October. Hopefully, this is normally such a beautiful beach I would postpone my trip if o had it to do over. Best of luck to the riviera maya!

Great Location

Needs repairs, ceiling was leaking

The view was amazing. We were in the penthouse so multiple levels. Jacuzzi on balcony. Plenty of walk in closet space. And Erica, staff member was super sweet

Ants all over. And too much seaweed on ocean that smelled. It was in process of being cleaned but use of beach was not an option

nice staff, especially our concierge, Miguel! The views, pool!🏝👍🏻

Beautiful environment and a well staffed beach. I wish I stayed longer!

N/a

I love the pool the apartment was huge and very clean, Miguel help us on everything

I love everything in the facilities the only thing I didn't like was the beach and it was bc i didn't know it was sargassum season

Super friendly and helpful staff; great location (5-7 minutes walking to the city centre); safe area (police station is just behind the corner); beautifully decorated, spacious apartment with a nice ocean view.

Everything in our apartment was really worn out: furniture, kitchen utensils, etc. Lack of deep cleaning. No kettle.