Everything

the location,the staff were very kind and the apartments were very clean

Nothing

Everything - we stayed on 37th floor with an amazing view of Joburg and the city skyline. It was a milestone birthday for my husband and the hotel really made it special which we very much appreciated. The apartment was very comfortable and had everything you could need, with lots of attention to detail e.g. international plug sockets, as well as USB and plug chargers built into the bedside table. The staff were all professional, very friendly and helpful. Other reviews have complained about the slow service for breakfast but that wasn’t our experience. It’s not a buffet, it’s prepared freshly so you expect it to take a bit of time. We really enjoyed the different options and great coffee. Room service was also efficient with good menu options. The location is perfect - right beside Sandton City for shopping and less than 20 min car ride away from rosebank, cbd, etc We loved our stay, thanks to all the staff for making it a great one!

This is being extremely picky and in no way affected our stay but sometimes the housekeeping wasn’t as thorough as could be - came late in the afternoon once and didn’t replace shower cap/towels once.

The apartment was splendid. Everything was provided in excess, from the kitchen appliances to the towels and toiletries. We were spoilt for choice and pampered by house keeping staff. The apartment and entire hotel was extremely clean. The pool and gym area were spectacular. The hotel rate is quite expensive but great value for money spent.. I can't wait to come back there.

The breakfast was poor. A place like that needs to make provision for better meals or better yet a buffet setting for breakfast. One of the reception staff Lerato had a bit of an attitude

I had $1000 usd stolen from my room . I reported this immediately to the hotel and they did absolutely nothing about it

valuables left in the room are not safe

good

nothing

The rooms are very clean, spacious and staff pay attention to details.

how it looked

Not impressed by the service

Overall we like the place although we stayed 1 night only. The staff, the facilities, rooms, and beds were above our expectations. They were so kind to give early check in as we requested. The location of the hotel was excellent as it was very close to the best attractions in the city and in a secured area. We really enjoyed and like this hotel. I would recommend it for everyone especially for muslim travellers as the washrooms are equipped with Shattaf (only muslim can understand what I mean)

The only negative point in the hotel was the time taken to serve the breakfast which is I noticed this in other parts of South Africa, they really take long time in preparing the food which might be part of the country culture which is good, but not for a traveler with tight schedule.