Facilities, convenience, location

Nothing

From the moment of booking the accommodation, we were contacted and greeted by amazing hosts, which set the tone for the remaining of stay. They are so responsive and helpful, staff deserve all the praise. As for the apartment, it is so beautifully designed, simple but cozy with small details, all the utilities were functioning great and they had everything you need. Location is central, never took us more than 15min to walk to main attractions. Ps. Thank you for Rioja, it was a fab touch, we enjoyed it so much :)

L’emplacement + propreté + appartement fonctionnel et pratique + le personnel toujours disponible et chaleureux + la terrasse est privative ❤️

Tout était parfait

The location was perfect. Supplies such as coffee pods, sugar, etc were provided, though not required. I loved having a washing machine and felt safe being on my own here.

The instructions regarding accessing the apartment were very confusing, even my neighbour was unable to comprehend them. My neighbour was then upset because of the manner she was spoken to by the lady at the Help Desk that I had phoned. Given that it took me an hour to get in, there needs to be someone to meet guests on arrival. Instructions were in Spanish, making it impossible to decode what was in the handbook. I was unable to use the shower on the first night and got drenched trying to figure it out. Thankfully, help came the next day. It was a very nice, fancy shower but, without instructions, it almost caused me to pack up and leave. ChatGPT did provide help with the washing machine. The court yard is lovely but you can hear a dog whining, a loud tv, and neighbours upstairs so I kept the door closed.