JW Marriott Venice Resort & Spa

Unique location very close to Venice and yet giving the perfect retreat from the busy city.

The fact that they charge a further €50 to use the pool attached to the spa was unacceptable given we are paying almost €1000 per night for our two rooms.

We had a wonderful stay at the JW Marriott Venice. Our room was spacious and offered lovely views of the gardens. The staff were warm, attentive, and incredibly accommodating with every request, and the concierge team was especially helpful. The beautiful pools, padel court, and stunning gardens were real highlights. Although the hotel is large, it never felt busy or overcrowded. Its peaceful island setting feels like a relaxing escape from central Venice, while the frequent complimentary shuttle service to St. Marco Square makes exploring the city incredibly easy. A fantastic place to stay!

What we didn’t like was the lack of arrival information. When we arrived in Venice, we had no idea how to get to the hotel. We were not given any instructions, and there was no mention of the free shuttle or its pick-up point. Dragging our luggage around in 36°C heat was extremely difficult and frustrating. My advice is to find out exactly where the shuttle departs from before you arrive, or arrange a private taxi directly from the airport.

The food was amazing and the staff were incredibly helpful.

We thought the actual hotel was exceptional, and very impressed with the facilities

The service from the staff was bad, we had multiple occasions.