PU LUONG BOUTIQUE GARDEN Spa & Travel

If it were only about the breathtaking view and the staff, I would have given this hotel a 10/10. The room was beautiful, and the staff were incredibly kind, caring and always ready to help.

Unfortunately, major construction work was taking place within the hotel itself during my stay, starting before 7 a.m. and continuing until almost 6 p.m., with very loud machinery. As my room was one of the closest to the construction area, I unfortunately could not fully enjoy the balcony, the beautiful view over the rice fields or the sunsets in peace. The staff were very understanding and apologetic when I mentioned it, but no alternative room was offered. I completely understand that the construction is not their fault, but I would have appreciated being informed beforehand. Some reviews mentioned the construction, but they were almost a year old. The restaurant was very good, although quite expensive, and there is sometimes a slight tendency to encourage guests to order more, while always respecting a “no”. Accessibility is also currently quite difficult due to the dirt and muddy road.

Fantastic staff. Excellent breakfast of fresh tropical fruit, coffee and juice. Choice of hot cooked options made to order.

The views from our room were exceptional and the room clean, comfortable and had everything we needed. The pool was great to cool off in and we ate at the restaurant for breakfast, lunch and dinner every day and every meal was delicious. Super friendly and helpful staff. Highly recommend!!!

Nothing

Incredible views, nice pool, some lovely old features like tiled floors. Beautiful local area for treks and exploring. Nice food. Friendly, helpful staff. Comfy beds.

To be honest I didn't expect the hotel to be as rustic as it was. I think the price suggested to me that it would be smarter. I rarely give less than favourable reviews, and I usually love rural and rustic places, but in this instance I think others might benefit from me explaining what we felt. I would suggest you look really closely at the photos, reviews, hotel website etc before booking. More closely than I did. Possibly a bit of poor translation on Booking.com in terms of how things are described? So we kind of loved it, and we really loved exploring the area. But we had a shock when we first arrived at the hotel. Worth knowing that you can't get a vehicle to the entrance - need to walk/get motorbike lift up the path. We booked as a family of 4 including 2 teens. Booked the 'family bungalow' and the 'junior suite'. The 'bungalow' (not a bungalow at all - no idea why described as such) was more expensive than the 'suite' but, in our opinion, probably only half as nice and nowhere near as spacious. Ended up swapping rooms. Also, the 'bungalow' is mostly wooden, with plenty of scope under doors etc. for plenty of big local bugs to come in. Just a warning in general about bugs - if that's not your thing!!