Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Thank you so much for supporting us on our stay. We had booked another property but the power was out and there had been a surge of smelly sargassum. We deeply appreciate you switching us to this property, it suited us much better, and thank you for your quick response as well. I'd definitely book with your company again. The only think I would change is updating the furniture to have cozier more comfortable couches.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a truly incredible stay for our group of 11 people. The rooms will nice, the beach was beautiful. The caretakers were great and everything in the house was perfect. The pool was a little chilly but the ocean was perfect. Lots of fish 🐠 in the reef right outside the house. The kids loved the kayaks and paddle boards. Gabby and Christina cooked a delicious Nee Years Eve meal- highly recommend using them. The location was safe and accessible. Thank you for everything! Hope to be back soon.

The place was wonderful! Plenty of room for all of us. There were 9 adults and 5 children. The hot water was off and on but we figured out that we just have to space out the showers a little bit more. The seaweed was not an issue. They cleaned it up every morning. There is an amazing reef not too far out and boats, paddle boards, and snorkeling stuff was provided . We got to see baby turtles right on the beach!! Although they have laundry service there is not a washer/dryer that is free to use. Highly recommend the chef! It was great food for a reasonable price. Also, the massage services are some of the best massages we all have ever experienced. Overall a great experience!

The property was as advertised. Our group (family) of 11 had a great time. We enjoyed several meals cooked by Gaby & Christina and had great service from Roger the manager. Our group ranged in age from 20-78. There are three bedroom on the ground level, one bedroom on the second level (large master), and three in the casita. Air conditioning worked well. There was plenty of room for everyone. The first night I asked for a lighter (fire stick) to light some incense I had brought and there wasn't one in the house, but one appeared later that night. Gabi noticed the makeshift volleyball net we put up and a couple of days later a real net appeared (it was left under the stairs - where you will find a plethora of masks, snorkels, swim shoes, life jackets). Gabi also appeared with an electric pump when we were blowing up the giant beach ball we brought. The pool is shady in the afternoon so we were able to spend many hours in it without getting sunburn during some epic pool volleyball tournaments. The only disappointment was the sargassum (seaweed), but that was not a fault of the house and we knew about ahead of time (hence the incense). We were still able to kayak and paddleboard and had planned for Cenote swims and snorkeling at Yalku.