The staff are very welcoming respectiful and polite. The rooms were very clean and worthy the price I was allowed late checkout

The WiFi coverage especially at the pool was low, but by the time I checked out, a new wireless router was being installed. I hope it will serve that side.

Breakfast was awesome

Wi-Fi covarage was poor in the room

Quality room at a budget price. This was my second visit.

Not everyone will be comfortable moving around Lusaka independently - so if you are visiting the country, get a SIM card at the airport, and download (and register with) the two local Taxi apps (Ulendo and Zamcab) - they worked perfectly for me.

Price

Moschitos

Polite and helpful Staff. Clean atmosphere.

nothing

The staff, cleanliness

No comments

The only saving grace to this Lodge are the staff, who are very attentive and wish to do a good job despite lack of direction and sufficient training from the new management. The staff made my stay bearable.

My first room had to be changed as it was not to standard and had various defects that I addressed with the management. My second room also was not as expected example went to run a bath and tap handle came off in my hand, this was shown to the manager but never fixed during my 4 day stay. The management has zero attention to detail, he tries to talk the talk but doesn't walk the walk and follow through what he says. It's a shame as the lodge has a lot of potential and could be a very successful business, but it is being dragged back by lack of standards, advertising things available that are not there or on offer to guests, and a lack of leadership. I feel sorry for the staff who in the whole want to do a great job but have no support.

Breakfast was fantastic, full English breakfast

There was a snail in the bathroom

The good and quiet environment. Wonderful poolside view. Food and good

The wasn't hot water to bath and the pillows were too soft.No extra mats in the bathroom no towel,

breakfast was just fine

I wanted to relax by the pool area but found it overcrowded.

Not much to like at the place.

The kitchen staff seem not be be fully trained. My first stay, the room and beds had little bugs. I was changed to another where the bed had protruding springs from the mattress and hard pillows. Asked to have them changed 3 days in a row and nothing happened. Because I was returning to the lodge very late, I would be told that housekeeping had knocked off and they will change it on the next day. Out of frustration, I had to make my own bed on the last stay and changed mattresses. It was frustrating. The first day, my room had dirty water running for more than 10 minutes.