Hotel SAILS Asakusa

This was a phenomenal stay. The room was very spacious and had all the facilities for even a long-term stay, like stove and washing machine. The staff all spoke fluent English and was very friendly. The tall girl at the reception (Asako-san I think) was so nice and helpful. The hotel is near a Family Mart and a supermarket which made things so easy for us, and it is on a 10 minute walk to Iriya-eki or a short walk to the bus station where you can go straight to Asakusa-eki or Tokyo Skytree. Our family Japan vacation wouldn't have been so nice without Hotel Sails Asakusa! Thank you from Korea :)

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La gentilezza del personale, l’ordine e la pulizia

Avrei voluto una pulizia completa della stanza ogni 2 giorni (considerando che abbiamo pernottato per 4 notti), invece era previsto solo il cambio degli asciugamani e l’eliminazione dei rifiuti

Nicely located in the heart of Asakusa. Staff were beyond amazing and accommodating including helping line up baseball tickets and luggage transfer. Much appreciated.

Nothing the place is great for families to stay at. It’s a true 700m to the subway but we never minded.

Stayed here for 4 nights with my Mom and brother. Having 3 separate beds (in the room we booked) is AMAZING for a traveling party of 3. I really loved how the location was not right in the major busy/touristy parts of Tokyo, however it was in a local area with fantastic food and outing options. Iriya station is about a 10-15 minute walk from the hotel, and there is a bus station right across the street that can take you to other various locations around Asakusa. Shinjuku and Shibuya took around 30-45 minutes to get to from Iriya station, and Tokyo Skytree is about a 15-20 minute bus ride (with many other things to do in the area as well). The staff were SO FRIENDLY! It was literally the friendliest hotel I've ever been to. The amenities in your room are fantastic. You get a little electric stove, kitchen sink area, washer/dryer, and more. There were a lot of things you could check out from downstairs as well, if you need. They even provide you with detergent. It was so nice to be able to pack light and do laundry in the room. There's a couple of little grocery stores nearby as well, so we bought breakfast items to cook in the room and it worked out perfectly. The staff let us check in an hour before check-in time, and held our bags for the morning/afternoon on our last day before leaving for the airport.

Genuinely, I think the only thing we noticed is that the dryer did take a while to actually dry your clothes, even after cleaning out the lint filter. Not sure if it was just us, but it took 2 90 minute cycles to completely dry them. Other than that though, this room was literally perfect. If you do have any issues or needs at all, the staff really go above and beyond to help you out!