i was given room in the 6th floor which is right under their rooftop bar. the music from the bar was loud and annoying.

Friendly service, and everything was clean and fresh.

Food should be included with stay.

Well appointed, large and comfortable room. The hotel staff was friendly, it is well located and easy access.

clean

i can’t say anything I was there only one night

it’s nice and clean, very good location

All though it’s a clean facility the housekeeping service it’s horrible they didn’t clean my room in the 3 nights we we’re there. For me that was absolutely unacceptable for been a 5 star hotel.

I liked the location that it was a few miles from the Verdugo Hills Hospital which is where we needed to be. The room was very comfortable and spacious and the bathrooms were very luxurious! I loved the fact that there was a Nespresso machine and not the usual coffee machine in the rooms for that price. The Olio restaurant had great breakfast and food.

The ice machine sporadically worked and we had to use a bottle of overly priced water to make up for the small complimentary bottle we used to make coffee. Limited free parking only 5 spots or less outside otherwise you pay $22/night for garage parking. The staff can be more responsive. I had called for extra pillows to be brought to our room because I had received surgery. I had to call them twice to remind then and then go to the lobby personally to have them delivered.

The hotel was beautiful, comfortable and the rooms were spacious! also the location felt safe and calm.

Nothing

The room was nice with a great view You get to watch HBO max for free

Everything was high and you had to pay for basically every including water they give 2 free a day and you have to pay for parking

Nice amenities

Ice machine was a bit tricky. Delay in getting champagne to the room.

EVERYTHING

Give the blond girl with the blue eyes and at the check in counter a raise !

decor, location

It was a great stay and good for a quick business trip