Sakura Cross Hotel Shinjuku East Annex

Was roomy enough with split bedrooms and bunk beds for the kids. Had a lounge room with big window. 2 big TVs. WiFi was a little shaky. Had a lot of usb charging ports.

Loud fans seem to be running all the time. We couldn’t work out how to turn all the lights off. Place seemed stuffy even with windows open and these fans running non stop. Elevator can only handle 2 people at a time. Fridge was tiny and didn’t respond to the dial setting.

Good location and quick response time when inquiries were made

Lack of washer/drier but we knew that and planned accordingly.

Modern, clean, functional, good location in walking distance from Shinjuku. Nice shower and toilet, good master bed, strong but noisy aircon. Funny and somewhat unusual room layout which gives both a flavor of Japanese ryokans and a flavor of a small apartment. Very clever but also very SMALL!

Really cramped room and no staff anywhere. Even the reception is entirely electronic. It worked fine but in case of an issue I simply don't know how to handle it. Regarding the beds, the master bed in the room was super fine while the sleeping area for kids was very basic (no real madras). However, it should be said that our kids enjoyed it very much and apparently slept just fine. Zero reception area so nowhere to go to if you travel with kids and they need to sleep a bit early.

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There was no proper space for luggage, which made the stay inconvenient. Communication with the staff was difficult due to no response, and the lighting in the room was too dim.