Staff in the Restaurant were amazing and very efficient. The pillows and mattress were very comfortable. Room was mostly clean.

Sheets felt like paper bags. Very rough and stiff. Staff (except the restaurant and Elite Members desk staff) were rude, and acted like we were bothering them. Upon check in, they tried to change our room type like we were just going to deal with it. Once checked in, 27 minutes later, I was basically handed a room key and that was it. Usually you get told about amenities, hours of operation for them, hotel policy, parking ect... nothing, just here is your room key, now get lost. Bathroom shower was dirty. Had old shampoo residue on the walls. Mirrors were streaky and had film on them. Was told the pool and hot tub were down for maintenance, however we saw other guests using them the morning we were leaving and had other guests say they were never told anything like that. Loud banging ALL NIGHT LONG hardly slept the entire 2 days.

Cleanliness

You pay for parking and NO cheese cake in the restaurant even if it’s on the menu. Unacceptable.

Overall it was a nice stay experience. Staff were friendly and helpful. Breakfast was good and fresh. It would be better if there were more varieties. Location is great and close to most of places I wanted to go.

Modern and quickly accessible from freeway

Showers were not sealed off properly so water spilled out a lot.

The staff was rude and didn’t know what they were doing, I got double charged for my stay and it ruined the whole trip, I needed up checking out early it was so bad!

We were not told about the Continental Breakfast provided but the food was pretty good from the Restaurant. We will definitely return and recommend!

Location

Purchased on room with two complimentary drinks we didn’t even get to use because bar was closed.

The hotel was very busy, staff seemed frazzled. The room was very minimal, and already a little worn-looking.

Enough towels for 3 people, a makeup mirror.

They room

Nothing

King suite very, very spacious larger than expected. Hotel has very comfortable king bed, all facilities provided from 24/7 gym, swimming pool and jacuzzi. Also good restaurant and ample parking.

Need to pay for parking at $22 per night and Wi-Fi not automatically free/included like majority of hotels,Air BnB types, etc. $14.95 per day good thing I’m a Marriott bonvoy so being a member it’s free.

My wife and I took a hot shower for 45 minutes. The steam set off the fire alarm for 90 minutes. I received a bill for an extra $250.00 for smoking in the room. The adjoining room had a door that others were knocking and trying to twist the door open all night. Worst experience in 25 years of hotel hopping. The low life street life should make you think twice about the downtown tacoma destination!]

Everything! The security was rude because the fire alarm was set off from steam shower!

The front desk was amazing! I felt like they went above and beyond for us!

Parking is crazy, I’m already a bad driver

The bedding was amazing Bed comfortable Very quiet room

Location was great and room layout

Kitchen was closed one day and some staff weren’t as friendly as I am used to

centrally located

small parking garage, that did not have enough parking for each guest. end up having to park on another level; that was not considered Marriott guest parking, and ran the risk of getting a ticket because of it. they will, however, adjust the parking fees if you are unable to park on the designated Marriott guest levels.

new

n/a

The mattress is good.

No Microwave in the room.

location, bed was comfortable, room was very clean

elevators smelled strongly of urine; so did our hallway on the first day. parking felt kinda pricey at 22.00. attempted to reach room service and front desk 3x and no one ever picked up the phone.

This one of the the nicest hotels I have ever been to! I was amazed at the architecture, friendly staff and amazing amenities this hotel offered!

There was nothing I did not LOVE about this hotel! The best experience on all fronts.

Good shower.

Our car was broken into after paying $22 to park. The TV did not work the whole time we were there. Got there very late in the evening and too late to call to have it fixed.

very clean

nothing