Grand Quarters City Residence

The apartment was very clean and bright. It had everything that I needed!

Nothing.

The apartment was wonderful – very clean, modern, and extremely well maintained. The beds were very comfortable and we slept really well. The apartment had everything we needed, including a fully equipped kitchen, coffee capsules, dishwasher and washing machine tablets, and they even provided umbrellas for the guests. The staff were lovely, friendly, and very attentive. They responded very quickly whenever we had a question or needed anything and were always happy to help. The location was excellent as well. There are several good restaurants just downstairs, and there is a tram stop right across from the apartment, making it very easy to get almost anywhere in Vienna. Overall, our stay was extremely comfortable and enjoyable, and we would definitely stay here again!

Nothing – we were very happy with everything

Very comfortable and quiet apartment with good facilities. It was easy to get into city centre and there is a tram right outside. There is even a supermarket in the building.

Pillows are not very comfortable

Everything was very clean. The bed was comfortable. The balcony was definitely a plus. Location was not bad. Very close Wien Mitte station which is great for the airport.

The pillows were terrible; filled with left over bits of foam and very thin one you rest you head on them. Recycling instructions were limited and for glass and other parts that we had to take with rubbish with us to a street nearby to use the local recycling bins that we never found!! Worst of all, I kept receiving automated emails every day - I'm on holiday I don't want to check my emails!! Ironically, I was actually unable to correspond with anyone before or during the stay. I emailed questions that were never answered and we had to pay to store our luggage before flying because no one got back to us about using the property service.