Very comfortable beds and pillows Fantastic location, of course if you dont worry about nighttime street noise. Very easy checkin/ very clear instructions gor everything Kitchen is very well equipped Overall very clean. Loved my stay, thank you!

The apartment position is amazing: a few minutes walking from Covent Garden, close to many pubs and restaurants, with the metro stop literally behind the corner. There is a big window that brings light into the apartment, a small kitchen with everything you need, and a good coffee machine. The self check in was clear and all info was provided. We stayed only for one night but we could definitely have been staying longer!

The apartments are on the second floor or above and there is no elevator. I guess it's the standard in the center of London, nevertheless having to climb many stairs with luggages is not so fun

Great location. The accommodation was comfortable and had everything I needed. Love the closeness to the Tube and access to the theatre district and main attractions.

Was a bit warm and needed the fan - could not figure out the air conditioning and assumed it must be a heater only.

Location was excellent. Size was very good. Closets were large.

There was no mention that the unit required walking up 4.5 flights of stairs. I am of limited mobility, & I needed to ask for help to carry my suitcase up & down the stairs. The window blinds in the kitchen/living area & the bedroom were both broken. The internet went down on day 3 of a 5 night stay, & was never fixed. The bathroom was very small, with no instruction about the medicine chest being behind the mirror. I figured that out the day I left. There were no instructions on power switches, how the utilities worked. My shower switch got turned off, I did not know it. & so I did not have a shower that day. If someone had an emergency, there is no internet & you are 4.5 flights up. I am glad nothing happened to me while I was visiting.