Residence Inn by Marriott Grand Rapids Downtown

Breakfast was excellent. Sorry I missed it the first day. The bed was very comfortable, better then my own. The room was exceptionally clean. Im allergic to dust, cats and dogs and even though they allow dogs i did not have and problems. Very spacious kitchen and living room. Pretty cool

The parking and downtown traffic was less than desirable. Not enough spots to park, but there is a city lot across the street and the will reimburse the parking fee. Booking.com said parking was free for a 3 day stay and it is NOT. $33 daily. Traffic on the one way streets at 3pm is horrific. Other then that it was great

Attached parking and beautiful room

Super clean, friendly staff, great location to walk to the acrisure amphitheater. The outdoor seating where you could eat your breakfast was a great addition :)

Nothing

Great location in very walkable downtown! Room 308 was spacious. Man at front desk (two tone hair) was pleasant, personable and engaging. Spinach quiche on breakfast buffet was surprisingly good. Buffet area had comfortable seating. Bed linens were good quality.

I called the hotel on Saturday prior to arrival asking for the pullout sofa to be made up. The female front office person said we don’t offer that service. Additionally, we learned housekeeping would be done once during our 4 day stay. Upon entering property, I missed the black sign directing guests to go upstairs to front desk. Walked into restaurant and the first thing I saw was a neon sign that said “Please don’t do coke in the bathroom “. What?!? The kind server who directed me back to elevator said, when I asked about it, “Well, you are in downtown Grand Rapids and have you seen the inside of the bathroom?” A spill on the stairs at ground floor exit remained for 2 days.