Nivia Born Boutique Hotel

Staff was amazing especially Bastian & Santi at the front desk

Perfect location! Great breakfast menu! Caring and friendly staff!

Rooms a tad small.

- location - staff: very polite and responsive - different gift: cava, parfume, water

- the hair dryer wasn't working: it made a strange noise like almost "dying" and when I called and asked for another one, they didn't have, so I couldn't dry my hair in that night - it was replaced in the next day, after going outside, a bit too late - pillows: they were too inflated, even though they asked us if we need to change them because they have different types if pillows, so I asked the thinest ones, but they were still too thick, check pictures - the mattress was too soft, theoretically we could ask to change it but we didn't fo it - in 1of 2 nights the air conditioning had cooking smell and when we opened the windows there were different smells: smoke and weed, so no fresh air - the sink was nice, but not practical (too small and we always splashed around it) - there was a mobile phone with hotel application, nice, but the application didn't work at all, even after they tried to fix it, so we couldn't see the available services - minor but weird "accident" while I was at the toilet, having the window open, I was sprayed with water (most probably with a garden hose) by the neighbour - shower could be improved - calcar to be removed => it doesn't look at all like a 5 stars hotel, I stayed at 4 stars hotels better than this

The location

The beds were horrible , too soft and 2 single beds for a couple doesn’t work good at all .